Here is an example of my concerns about the "in house" trading examples.. (Much longer article, but this is the beginning)...
NEW YORK (Dow Jones)--It is an example of what can go wrong when brokerage firms push hard to "internalize," or trade against their own customers.
The Chicago Board Options Exchange has taken disciplinary action against Credit Suisse First Boston, in essence for a violation of exchange rules in failing to exercise due diligence in handling a customer order.
The sanctions meted out follow an investigation by the exchange's business conduct committee and includes a $75,000 fine, restitution of $30,000 to the CSFB customer in question, a "disgorgement" of about $5,250 in commissions and a censure. CSFB also undertook to send certain traders to an educational session and to submit an options compliance manual.
So what happened? On May 22, 2001, a CSFB trader was trying to execute, on behalf of a customer, a "ratio call spread" in the popular options of the Nasdaq 100 Tracking Stock, or QQQ (specifically to sell 3,000 June 49 calls and buy 4,000 June 52 calls).
Exchange rules require brokerage firms that want to trade against their own customers - an increasingly common practice in the option industry - to expose that order to the trading floor, so other market makers have a chance to match or improve prices offered by the brokerage.
In this instance, CSFB wanted to fill part of the order for a net price of $2.90. When it requested a price from the CBOE's floor traders, the QQQ trading crowd went one better and offered the customer a net credit price of $3. Instead of accepting that better price, CSFB allowed the order to trade at the Philadelphia Stock Exchange, where it fetched a net credit price of $2.90 and where the broker was allowed to fill a portion of that order. As a result, the customer received a less favorable price - to the tune of $30,000.