OpenTick Announcement

M

MGB

[7/18/2008]

Hello opentick users,

Opentick has gone through a continual evolution over the past several years. Throughout that evolution, we have made many improvements to the feeds, the quality of data, and the service. Watch closely in the coming months for a lot of activity at opentick.

Part of those current improvements include migrating to new hardware, faster storage, better Internet connections, and market data feeds sourced directly from the exchanges. This should decrease our current latency dramatically and blow away the competitors for real-time data. For the historical data, we are working hard to maximize the performance of our servers. With the migration, our historical data will be much faster in time.

Please fill out the following survey to participate in the beta program. Even if you don't want to participate in the beta program, fill it out anyway to take advantage of new, low-latency offerings available only to opentick users.

http://survey.opentick.com

All the best,

opentick team
 
If they start to take money for their service, they must do more than "try to speed up their services".
Eurex, european futures and stocks markets would be an option, i would pay for.

Frank :cool:
 
Quote from DeeDeeTwo:
Free data feeds "blow away" pro-grade feeds that are priced accordingly.
Another ET classic.
More...
Guys - they just threw me off of their system - no discussion made at all. This was after waiting 84 hours for a resolution ! Keep in mind, this was all over a billing snafu where I thought I was getting level 1 CME e-mini data and was not. It was that simple.
Wow, what a nasty bunch. Beware !
(Imagine what happens with complex tech support problems !)

Dear Mark,

We find your email to be hostile. We are a very busy company trying to give a good thing to the community. Please keep in mind that we reserve the right to terminate you at any time without cause. Your account has been terminated. Your card ending in 5922 has been credited. This transaction will post to your account within 2 to 4 business days.

Your email addresses will no longer activate our system.

Good day.

On Mon, Apr 21, 2008 at 5:35 PM, Mark Simms
PLEASE KEEP IN MIND YOU HAVE A MESSAGE ON YOUR WEBSITE ABOUT 24x7 SUPPORT
AND THAT MOST SUPPORT REQUESTS ARE HANDLED IN 24 HOURS OR LESS.

This has not been my experience. At all.

Please "fix" my subscription to permit Level I access to Emini futures that also Includes the YM contract. This means CREDITING me for what I have, and DEBITING me for what I need.
Also, I should ask for a credit of the $35 for the prior month as well.

Your poor data descriptions make it difficult to ascertain what exactly is being provided....

You should include in the subscription that I INADVERTANTLY subscribed-to the following:
"E-MINI FUTURES NOT INCLUDED".
At the higher price of $35, I assumed it WAS INCLUDED.
Makes sense, right ?
More...
 
Hi MGB,

Tried to fill the survey. But failed because
I am not a registered user.

Any idea please if opentick has any plans
about accepting new users?


Thanks
KG
 
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