OpenQuants Premium Support

Upon reading the forum's I've noticed that someone suggested about how they are trying to get OpenQuant to offer premium support (at least for a price), however on the open quant forums there is no mention yet of what their decision is.

Anton,
Do you think you'd you might be willing to do this? If so I'd be very interested
 
Premium support sounds good, maybe too good (read: "too expensive"). I would not suggest that path for OpenQuant.

I would rather see a better collaborative environment for sharing, commenting and evaluating trading systems. For example, the support system in Wealth-Lab is something that could be helpful for larger groups.

I would agree with other posts, that OpenQuant is clearly superior product. Best of luck in creating better support system, but with no extra costs for clients.


Greetings,

fotox


ps. BTW, my first post in this arene :p
 
when I say premium support, I'm not talking about "premium support" per say, just talking about support where you ask a ? and it gets answered in 24 hrs
 
Quote from TIMMY57:

when I say premium support, I'm not talking about "premium support" per say, just talking about support where you ask a ? and it gets answered in 24 hrs

OK. I agree with that.

It seems that OpenQuant team at SmartQuant would need to pay more attention to the support issue. Superior product with lagging support is not necessary a good selling argument.

Cheers,

fotox
 
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