Openecry commissions ?

Quote from TIKITRADER:

I have been experiencing some major issues with the OEC data lately.

I have been in positions and then suddenly the DOM and all charts completely freeze for up to 5 minutes at a time.

Seems like every time I place a trade now this happens.

I have spent the last two days on the phone with the techs and support while in a trade with the DOM and data freeze ups.

They had to give me quotes today while I was in a frozen data trade so I could manage my position.

This has been a month now and went from a few times to everyday this past week.

This is not acceptable and they need to do something immediately.

I understand that problems may arise from time to time, and that I can accept, but everyday now I will not.

They said they are aware of the issue and it does not affect everyone .
They are trying to fix it , but at the same time trading becomes a large risk like this.
Having no control after a trade is placed is not where I am going to do business if this is not corrected soon.

I will say that I am willing to give them a chance on this because up until now they have been very good, but needs to be taken care of soon.
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I am glad you posted this, as I was entertaining giving them a try, now I will just stay with TransAct. You might want to consider TA, I have never had such problems with them in the 16 months I have been with them. They answer the phone in less than 3 rings too. They don't offer charting though, so you would most likely want Sierra Chart.
 
Here is what OEC explained to me about the data freezes:

Our tech folks have identified a firewall between our clients and our datacenter which we believe is the source of the freeze in data based on our extensive analysis of the network traffic between all of the components in the data center. This firewall is going to be replaced tomorrow night (Friday) after the close. We believe this will address the issue and we will be monitoring it closely for a period of time after we replace it. We believe the freeze issue will be solved through the change tomorrow night.
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Quote from brownsfan019:

Here is what OEC explained to me about the data freezes:
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Thanks for the feedback on this. Good to hear they are taking action to resolve this on Friday.
 
Quote from brownsfan019:

Here is what OEC explained to me about the data freezes:
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Thanks for posting browns. The thing I don't understand is why wait til Friday night? You have customers suffering for several days, you think you have the problems diagnosed and you wait. That makes me think they don't have the necessary redundancy in place to do a hot swap otherwise they would. I am no tech expert, but I didn't spend 5 years in telecom sales and this smells of lack of redundancy to me. They appear concerned about taking down the network during trading hours.

On another note, since I have seen at TL you are using price and volume too, have you noticed if OEC tick volume and total volume for the day appear correct to another feed, if you don't mind me asking? I have been happy with TA in the last 5 months since they improved their feed and they are again in the next few weeks.
 
Quote from dandxg:
On another note, since I have seen at TL you are using price and volume too, have you noticed if OEC tick volume and total volume for the day appear correct to another feed, if you don't mind me asking? I have been happy with TA in the last 5 months since they improved their feed and they are again in the next few weeks.
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I also have DTN dan and it looks good when comparing.
 
I'm probably gonna open an oec acct b/c I think they have a great dom that seems to update as quickly as the zenfire setup.

Negative experiences re rj obrien/oec anyone care to share?

Their standard rates for an acct <$100k are nothing special ($4.7 for the ES). It appears they go down to $3.4ish if your acct is >$100k.
 
Quote from o10maximus:

I'm probably gonna open an oec acct b/c I think they have a great dom that seems to update as quickly as the zenfire setup.

Negative experiences re rj obrien/oec anyone care to share?

Their standard rates for an acct <$100k are nothing special ($4.7 for the ES). It appears they go down to $3.4ish if your acct is >$100k.
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My suggestion maximus is to get a personalized quote for commissions. The site lists the 'general, retail' rates, but depending on the type of volume you plan to trade, that can be highly negotiated.
 
Quote from brownsfan019:

My suggestion maximus is to get a personalized quote for commissions. The site lists the 'general, retail' rates, but depending on the type of volume you plan to trade, that can be highly negotiated.
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Do you have a link to those rates on their site ? (I haven't found it back)
 
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