There are always jerks running around to reply to a report of IB problems. "Nah, it aint' happen to me". "Myins perfect". "Whadya talking about". Like woman. Who said everyone will have the same problem? It is just not the nature of the computer problems. Especially there are so many versions of server and client and concurrency out there. Shut up and let's face the problem. The problem is that some if not many of your customers ain't happy.