Quote from SNBthetrue:
With all due respect, I clearly think that was a great answer. As I said many times the people coding for the retail industry are bad coders. All the great one are with the video games industry...
It seems to me to be more about management of the technology function in general not just about coding.
Personally I think the problems we've seen this week are more related to network capacity planning & management at OEC & their ISP / network partners.
I'll say it again - I've had price lagging problems with OEC BEFORE the weekend - the only reason I know this is because I have a 2nd broker/price feed to compare. The problems after the release were similar (with price lags on the quoteboard) but also MUCH worse (disconnects, reconnects, no prices..)
I trade from London, Uk. The reason I say its a network capacity related is because in the morning (London time) the OEC platform is just fine - it matches my other broker feed tick for tick. This was the case BEFORE the s/w release at the weekend and is generall the case AFTER the weekend aswell.
The price lag problems for me start around 12.00-2pm London time - I'm guessing as more OEC traders in the US begin to log-on. The price lag problems are worst during the final hour of trading.
Whether its coding or network or whatever, there should be processes, procedures and controls in place to stop this sort of fiasco happening.
It's simple OEC do not have these controls in place. If they do have controls they are not effective OR the technology department does'nt have the tools (or the budget to buy the tools) to manage its network capacity or programmers.
It seems whenever there has been a major s/w release over the last couple of years an OEC fiasco follows.
The OEC platform is great value in many ways (free charts, data, decent commissions) but they need to get a grip of this underlying management issue.
I no longer use them as my primary broker and won't use them unless they can resolve the price lag issue and manage their s/w releases.
