.
Is anyone else who uses FXManager for FXTrade getting these emails, 5 in the space of 2 minutes and I haven't even got any open positions, lol, Oanda's gone nuts :eek:
And check out the NAV, -118k!!
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FXManager Account xxxxxx, Account Critical: Some client accounts are in a margin call situation
Dear xxx,
One or more clients in your managed account xxx are in a margin call situation
WARNING: WHEN CLIENT MARGINS DROP BELOW MARGIN CALL, THE OPTIONS AVAILABLE TO YOU WILL BE LIMITED BY THE SOFTWARE
The following client accounts require your attention:
Client Account NAV Margin Percent
xxx -118427.603914 0.0
Because these client accounts are part of your managed account, OANDA will not close their open positions. However, please note that these accounts are approaching a negative balance. Clients with a negative balance may affect the overall ROI for all the clients in your managed account.
NOTE: If your entire managed account is approaching margin call, please note that all open positions for all clients will be closed at margin call. To review OANDA's margin policy for FXTrade accounts, refer to the
Margin Explanation document
To view current status
To view the current status of these affected accounts, start FXManager and select the managed account xxx. from the Accounts table. Go to the Clients table. Clients close to margin call are highlighted in red.
(To see all columns related to margins, right-click over any column heading in the Clients table. In the window that appears, click on the checkboxes beside Margin Used, Margin Available, Margin Call and Margin Percent.)
Recommendation
If you have not reproportioned your client funds properly, some of your client accounts may show margin call situations. In this case, you should rebalance the open positions to ensure that Profit/Loss from open trades is distributed equitably. (It is recommended you reproportion by NAV for an equitable distribution.)
NOTE: When a client account is in a margin call situation, you can only reproportion to reduce its margin (exposure). This may result in client loss.
(Go to the
FXManager User Guide for Managers to understand how reproportioning works.)
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