NinjaTrader-AMP-CQG down

W

Wallace

6pm PST at Connect:
"AMP: Disconnect enforced due to undesired CQG API state.
Please contact NinjaTrader support for further instructions."

7pm PST:
NT Support: "I am seeing the same behavior here and am hearing the same
reports from other users. Based on the hour of the day, I'd expect that this
is a server maintenance period."

a 'server maintenance period' ?????

first I've experienced or heard of 'server maintenance period' during the trading day
anyone know if this has happened before ?
 
should not be a maintenance one wallace, as far as I'm aware it's being investigated at this point in time, let's hope it's straightened out until US mkt open then.
 
This issue has been resolved however traders may need to restart their NinjaTrader.

Thank you for the emails to support, this allowed us to get the correction processed quickly.
 
Quote from Wallace:

6pm PST at Connect:
"AMP: Disconnect enforced due to undesired CQG API state.
Please contact NinjaTrader support for further instructions."

7pm PST:
NT Support: "I am seeing the same behavior here and am hearing the same
reports from other users. Based on the hour of the day, I'd expect that this
is a server maintenance period."

a 'server maintenance period' ?????

first I've experienced or heard of 'server maintenance period' during the trading day
anyone know if this has happened before ?
More...

Anybody else having a problem right now ... AMP futures ... Ninjatrader with CQG is down :mad: 10-6-2011 4:23 a.m. EST
 
tallpaw, yes, I got the failed login, phoned AMP and they said CQG was back up
hit the Connect again and it went thru ok
not long after got the lady telling me there was a disconnection, but the prices
continued updating, then the connection came back up
nothing on the NT forum about it
 
You must log in or register to reply here.
Back
Top