Ninja charts not updating today, TT feed

T

taclander

Yes, another Ninja thread. I hope it is on my end. Ninja with TT data feed, my DOMs , Market Analyzer, and T&S are working fine, but the charts are doing nothing. Anyone else having this problem this morning.
And yes, I will check on the Ninja site, but I wanted to get input here also.
Thanks
 
Quote from taclander:

Yes, another Ninja thread. I hope it is on my end. Ninja with TT data feed, my DOMs , Market Analyzer, and T&S are working fine, but the charts are doing nothing. Anyone else having this problem this morning.
And yes, I will check on the Ninja site, but I wanted to get input here also.
Thanks
More...

You likely have a session definition applied to your chart and your current time is outside of the defined session. Set the session definition to 24 x 7 to confirm that this is in fact the issue. This is found in your Format Data Series window.
 
I just went through everything, and for some reason the session templates changed from yesterday. I believe this is the 2nd time or so this has happened, is there any reason for this? The only thing I did yesterday was add the next contracts, but I didn't switch the charts except for the 30 yr bond, and that was working this morning.
 
Quote from taclander:

I just went through everything, and for some reason the session templates changed from yesterday. I believe this is the 2nd time or so this has happened, is there any reason for this? The only thing I did yesterday was add the next contracts, but I didn't switch the charts except for the 30 yr bond, and that was working this morning.
More...

There is not enough information for me to provide a answer to what happened in your sitution. Please send a note to my support team and we would be happy to dig into what you did and determine what happened and if the behaviour was expected or not.
 
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