I've been using the AMP/CQG/Multicharts.NET trio for a few weeks and this week has been a disaster and I need to consider an alternative data provider I think.
1. Between Monday and Wednesday I had no reliable data due to a CQG server update that messed up Multicharts. That mostly was resolved by Wednesday but there are still odd issues and MC support told me via live chat that data issues still exist.
2. Then on Thursday I had an active order on which I clicked 'close' and saw it partially fill. I cancelled and was left seeing a partial long position (I could see it in the open position tab of MC.NET). In fact my position was flat, something I only discovered after an MC.Net restart. This led to me being out of a lucrative trade that I thought I was in.
3. Finally I have discovered an ongoing issue with MC.NET and CQG tick data. I've noticed that tick charts diverge - two instances of MC on the same computer and both displaying a CQG tick chart will start the same but build bars at different rates and end up looking like different charts. Only when data is reloaded will they look the same again. I've discussed the problem here: https://www.multicharts.com/discussion/viewtopic.php?f=1&t=48444 and also via MC support who've said via email "
This issue that you reported with CQG data was confirmed. Unfortunately cannot give you any ETA regarding when it will be fixed, most likely it will be fixed in one of the future versions."
So... Would I be better off with TTNET? Or is Rithmic an option? I don't mind paying a little for a feed where I don't suffer the data issue but where should I look?
I realise the problem is likely to be the CQG/Multicharts.NET combo rather than solely a CQG issue but I want something reliable
1. Between Monday and Wednesday I had no reliable data due to a CQG server update that messed up Multicharts. That mostly was resolved by Wednesday but there are still odd issues and MC support told me via live chat that data issues still exist.
2. Then on Thursday I had an active order on which I clicked 'close' and saw it partially fill. I cancelled and was left seeing a partial long position (I could see it in the open position tab of MC.NET). In fact my position was flat, something I only discovered after an MC.Net restart. This led to me being out of a lucrative trade that I thought I was in.
3. Finally I have discovered an ongoing issue with MC.NET and CQG tick data. I've noticed that tick charts diverge - two instances of MC on the same computer and both displaying a CQG tick chart will start the same but build bars at different rates and end up looking like different charts. Only when data is reloaded will they look the same again. I've discussed the problem here: https://www.multicharts.com/discussion/viewtopic.php?f=1&t=48444 and also via MC support who've said via email "
This issue that you reported with CQG data was confirmed. Unfortunately cannot give you any ETA regarding when it will be fixed, most likely it will be fixed in one of the future versions."
So... Would I be better off with TTNET? Or is Rithmic an option? I don't mind paying a little for a feed where I don't suffer the data issue but where should I look?
I realise the problem is likely to be the CQG/Multicharts.NET combo rather than solely a CQG issue but I want something reliable