my issues with IB

mr_byte31 said:
every broker has their technical probs !
but providing the customer with what makes his life easier is not considered as problem ?
I have many friends who suffer the same things.
They didn't implement VWAP except recently ! don't you think that this is a piece of shame for IB ?
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How do you think IB works? Opening tickets is not the way to go. This is a feature and not a defect, so you'd need to open up a features poll and with plenty of backers, it would be added. Features are added but don't expect it within days or even a few weeks.

Tickets and support are for real technical problems, for example recently I noticed part of the API documentation on 3rd party algos was wrong and the algo in question was being rejected without a proper error exception, they were quick to solve the issue.
 
vwap orders are generally not accepted from retail clients with one well known exception.
what use is having a vwap on a chart without having vwap order entry capability are you going to trade around it?
 
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zdreg said:
what use is having a vwap on a chart without having vwap order entry capability are you going to trade around it?
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Same as any other point on a chart that gives you insight into other market participants' likely decision points. I'd say it's quite a bit more valuable to reverse engineering the orders than it is to filling them. It's also a nice contextual indicator for filtering noise.
 
d08 said:
How do you think IB works? Opening tickets is not the way to go. This is a feature and not a defect, so you'd need to open up a features poll and with plenty of backers, it would be added. Features are added but don't expect it within days or even a few weeks.

Tickets and support are for real technical problems, for example recently I noticed part of the API documentation on 3rd party algos was wrong and the algo in question was being rejected without a proper error exception, they were quick to solve the issue.
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LOL @ the Features Poll. The average time from voting to implementing is about 5 years.. THe only way to get something done is to get to know one or two key people at IB.
 
Meanwhile, their latest TWS update managed to wipe out most of my preset orders and reset all of my limits to defaults. But, of course, it's my problem, because I have somehow been a neglectful parent to my once-pristine settings file, which apparently must be re-created from scratch every year or so to allow their 15-year-old application to limp along.

I actually like everything about IB except the fact that cannot stop f'ing up TWS with undocumented "improvements."
 
mr_byte31 said:
I left IB from long time and I am using another broker just for swing trading.
The best thing in IB was the low commissions, direct market access and ability to use CFDs.

I want to check if the same probs I hate about IB still exists or not. I opened tickets for them but those issues was never solved.

my first issue was level II, I was not able to change the colors of level 2. it was hard to stick to white or black.
second one was the time and sale. it has not colors but strange icons !. does it still exist ?
third thing. it was not possible to have a special background color for after hours and pre-market.

did they do any good changes to their software ? !
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The easiest way for you to find out whether TWS improved is to download and run it. You seem to be pretty precise about what it is you disliked, so you will be able to see possible changes quickly.
 
Shadetree42 said:
LOL @ the Features Poll. The average time from voting to implementing is about 5 years.. THe only way to get something done is to get to know one or two key people at IB.
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I get your point and I've voiced it with IB CS but I've seen things implemented in only (lol) a year.
 
Shadetree42 said:
Meanwhile, their latest TWS update managed to wipe out most of my preset orders and reset all of my limits to defaults. But, of course, it's my problem, because I have somehow been a neglectful parent to my once-pristine settings file, which apparently must be re-created from scratch every year or so to allow their 15-year-old application to limp along.
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I have the same problem with TWS order presets. How did you solve the issue? Or did you go back to the previous TWS version?
 
You can use DasTrader with IB. I use it for daytrading, they have those colored level 2s and a pretty quick platform to react off news
 
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