mutichart trial report

P

pihhip

some one can help? here my chat with mutichart support:
TS SUPPORT:
Thank you for your interest in our products.
If you have any questions we would be happy to answer them.
TS SUPPORT:
Hello, how can I help you?
TS SUPPORT:
Hello Vie
vie:
I''m try mutichart
TS SUPPORT:
That's great
TS SUPPORT:
do you need any help or have any questions?
vie:
how can i access 30m data in 5min script
vie:
muti timeframe
vie:
as in efs of esignal
TS SUPPORT:
30m = 30 minutes
vie:
yeah
TS SUPPORT:
it need to be wirtten in EasyLanguage
TS SUPPORT:
you can refere the second data to the first first data
vie:
do your mutichart have some functions like efsInternal() in efs of esignal
vie:
could you give some examples?
TS SUPPORT:
EFS is not supported not supported in MultiCharts but we can transfere EFS via EasyLanguage in Multicharts
vie:
i see, not support EFS
vie:
but ,do your mutichart have some functions like efsInternal() in efs of esignal
TS SUPPORT:
do you have this function currently?
vie:
yes
TS SUPPORT:
please give me a breif description what these function does?
vie:
plot 25 ma of 15min in 50t period
TS SUPPORT:
Moving Average is already included in Multi Charts
TS SUPPORT:
you can define the parameter as you wish
vie:
no ,It's only a example
TS SUPPORT:
Go to insert Study, then Indicators and search for Indicators with "Mov Avg" in the beginning
vie:
IT;s not my need
vie:
could you translate my example efs into your mutichart??
TS SUPPORT:
plot 25 ma of 15min in 50t period ---- this example?
vie:
not
vie:
some like ma

Operator TS SUPPORT has invited Sergee to join this conversation. Currently in room: TS SUPPORT, vie, Sergee.

Sergee:
One moment please.
vie:
ok
Sergee:
What is 50t period?
vie:
50ticks
Sergee:
if you could explain this line in plain English we would give you the line in EL right away
vie:
are you know muti tiimeframe function "efsInternal" of EFS in esignal?
Sergee:
no
vie:
how can i get the value of function of 15minute period in 5minute period
Sergee:
you can reference another data series from a strategy applied to the first data series
vie:
any example?
Sergee:
I would strongly recommend you to consult the PowerLanguage Help. It contains exhaustive information and examples
vie:
acticually ,i almost exam all the functions and indicators in power language and try find a replacement of efsInternal()
Sergee:
we don't provide support for EFT
Sergee:
sorry EFS
Sergee:
This can be done only within framework of custom programming
vie:
which function reference another data series ?
vie:
could you translate a very simple efs indcator into your powerlanguage?
Sergee:
Yes we can. But please notice that this can be done only for a separate fee.
vie:
waaaa
vie:
it's only for example!
vie:
5 line code!
vie:
which function reference another data series ?
vie:
are you answer it for a fee?
vie:
HOW REFERENCE?
vie:
"you can reference another data series from a strategy applied to the first data series"
vie:
Sergee?
Sergee:
Kindly wait one moment, please.
Sergee:
Here are examples:
close of data2
or
plot1(close of data2);
vie:
HOW run anoter function in different period?
vie:
?
vie:
Sergee?
Sergee:
Please consult the PowerLanguage tutorial and you will find the answers there

TS SUPPORT has left the conversation. Currently in room: vie, Sergee.

vie:
it's only a function,but icannot find
vie:
too bad support
 
We find it dishonest to take sentences out of context and to distort their meaning. Despite your difficulties with the English language our techsupport representatives have taken every effort to answer your technical questions by giving you specific examples of how functions you asked about work. Since your question was really unclear we suggested you to send it to our email so we would study it in detail and provide you with help absolutely for free even though it goes beyond responsibilities of techsupport.
We are always eager to help our customers and we don't know what else can techsupport do in such circumstances.

Below is the original untruncated transcript of our conversation with you:
_________________________________________

Chat Transcript
Visitor: vie
Operator: TS SUPPORT
Operator: Sergee
Company: TS SUPPORT
Started: 15 Apr 2008 18:46:35
Finished: 15 Apr 2008 19:58:35


TS SUPPORT:
Thank you for your interest in our products.
If you have any questions we would be happy to answer them.

Operator TS SUPPORT sent chat invitation to Guest visitor.

Chat invitation has been displayed to the visitor.

Chat invitation accepted by the visitor.

TS SUPPORT:
Hello, how can I help you?

vie visitor is now online.

TS SUPPORT:
Hello Vie
vie:
I''m try mutichart
TS SUPPORT:
That's great
TS SUPPORT:
do you need any help or have any questions?
vie:
how can i access 30m data in 5min script
vie:
muti timeframe
vie:
as in efs of esignal
TS SUPPORT:
30m = 30 minutes
vie:
yeah
TS SUPPORT:
it need to be wirtten in EasyLanguage
TS SUPPORT:
you can refere the second data to the first first data
vie:
do your mutichart have some functions like efsInternal() in efs of esignal
vie:
could you give some examples?
TS SUPPORT:
EFS is not supported not supported in MultiCharts but we can transfere EFS via EasyLanguage in Multicharts
vie:
i see, not support EFS
vie:
but ,do your mutichart have some functions like efsInternal() in efs of esignal
TS SUPPORT:
do you have this function currently?
vie:
yes
TS SUPPORT:
please give me a breif description what these function does?
vie:
plot 25 ma of 15min in 50t period
TS SUPPORT:
Moving Average is already included in Multi Charts
TS SUPPORT:
you can define the parameter as you wish
vie:
no ,It's only a example
TS SUPPORT:
Go to insert Study, then Indicators and search for Indicators with "Mov Avg" in the beginning
vie:
IT;s not my need
vie:
could you translate my example efs into your mutichart??
TS SUPPORT:
plot 25 ma of 15min in 50t period ---- this example?
vie:
not
vie:
some like ma

Operator TS SUPPORT has invited Sergee to join this conversation. Currently in room: TS SUPPORT, vie, Sergee.

Sergee:
One moment please.
vie:
ok
Sergee:
What is 50t period?
vie:
50ticks
Sergee:
if you could explain this line in plain English we would give you the line in EL right away
vie:
are you know muti tiimeframe function "efsInternal" of EFS in esignal?
Sergee:
no
vie:
how can i get the value of function of 15minute period in 5minute period
Sergee:
you can reference another data series from a strategy applied to the first data series
vie:
any example?
Sergee:
I would strongly recommend you to consult the PowerLanguage Help. It contains exhaustive information and examples
vie:
acticually ,i almost exam all the functions and indicators in power language and try find a replacement of efsInternal()
Sergee:
we don't provide support for EFT
Sergee:
sorry EFS
Sergee:
This can be done only within framework of custom programming
vie:
which function reference another data series ?
vie:
could you translate a very simple efs indcator into your powerlanguage?
Sergee:
Yes we can. But please notice that this can be done only for a separate fee.
vie:
waaaa
vie:
it's only for example!
vie:
5 line code!
vie:
which function reference another data series ?
vie:
are you answer it for a fee?
vie:
HOW REFERENCE?
vie:
"you can reference another data series from a strategy applied to the first data series"
vie:
Sergee?
Sergee:
Kindly wait one moment, please.
Sergee:
Here are examples:
close of data2
or
plot1(close of data2);
vie:
HOW run anoter function in different period?
vie:
?
vie:
Sergee?
Sergee:
Please consult the PowerLanguage tutorial and you will find the answers there

TS SUPPORT has left the conversation. Currently in room: vie, Sergee.

vie:
it's only a function,but icannot find
vie:
too bad support
Sergee:
If you send me this request to our e-mail we could give you a detailed reply via email
vie:
your mail pls?
vie:
email
Sergee:
help(at)tssupport.com

vie has left the conversation. Currently in room: Sergee.

Sergee is now off-line and may not reply. Currently in room: room is empty.

Sergee is now on-line. Currently in room: Sergee.

Sergee has left the conversation. Currently in room: room is empty.


_________________________________________________


As you well know within the framework of the current promo action we are offering 1 programming hour during which you can consult our highly proficient EasyLanguage experts absolutely for free.
If you purchase MultiCharts before the 20th of April our EL engineers will help you customize your existing strategy free of charge thus supercharging your trading ideas with the expertise of our engineers.
 
You think with your vague broken english and unintelligible question that TS should spend more time trying to decode shit for some moron?!?!?

I am surprised and upset they even wasted that much time with you. This is not a tool for tools. This program should be used only by sophisticated traders.

Check out etrade charts chump... better fit for you.
 
Quote from Andrew Kirillov:

We find it dishonest to take sentences out of context and to distort their meaning. Despite your difficulties with the English language our techsupport representatives have taken every effort to answer your technical questions by giving you specific examples of how functions you asked about work. Since your question was really unclear we suggested you to send it to our email so we would study it in detail and provide you with help absolutely for free even though it goes beyond responsibilities of techsupport.
We are always eager to help our customers and we don't know what else can techsupport do in such circumstances.

Below is the original untruncated transcript of our conversation with you:
_________________________________________

Chat Transcript
Visitor: vie
Operator: TS SUPPORT
Operator: Sergee
Company: TS SUPPORT
Started: 15 Apr 2008 18:46:35
Finished: 15 Apr 2008 19:58:35


TS SUPPORT:
Thank you for your interest in our products.
If you have any questions we would be happy to answer them.

Operator TS SUPPORT sent chat invitation to Guest visitor.

Chat invitation has been displayed to the visitor.

Chat invitation accepted by the visitor.

TS SUPPORT:
Hello, how can I help you?

vie visitor is now online.

TS SUPPORT:
Hello Vie
vie:
I''m try mutichart
TS SUPPORT:
That's great
TS SUPPORT:
do you need any help or have any questions?
vie:
how can i access 30m data in 5min script
vie:
muti timeframe
vie:
as in efs of esignal
TS SUPPORT:
30m = 30 minutes
vie:
yeah
TS SUPPORT:
it need to be wirtten in EasyLanguage
TS SUPPORT:
you can refere the second data to the first first data
vie:
do your mutichart have some functions like efsInternal() in efs of esignal
vie:
could you give some examples?
TS SUPPORT:
EFS is not supported not supported in MultiCharts but we can transfere EFS via EasyLanguage in Multicharts
vie:
i see, not support EFS
vie:
but ,do your mutichart have some functions like efsInternal() in efs of esignal
TS SUPPORT:
do you have this function currently?
vie:
yes
TS SUPPORT:
please give me a breif description what these function does?
vie:
plot 25 ma of 15min in 50t period
TS SUPPORT:
Moving Average is already included in Multi Charts
TS SUPPORT:
you can define the parameter as you wish
vie:
no ,It's only a example
TS SUPPORT:
Go to insert Study, then Indicators and search for Indicators with "Mov Avg" in the beginning
vie:
IT;s not my need
vie:
could you translate my example efs into your mutichart??
TS SUPPORT:
plot 25 ma of 15min in 50t period ---- this example?
vie:
not
vie:
some like ma

Operator TS SUPPORT has invited Sergee to join this conversation. Currently in room: TS SUPPORT, vie, Sergee.

Sergee:
One moment please.
vie:
ok
Sergee:
What is 50t period?
vie:
50ticks
Sergee:
if you could explain this line in plain English we would give you the line in EL right away
vie:
are you know muti tiimeframe function "efsInternal" of EFS in esignal?
Sergee:
no
vie:
how can i get the value of function of 15minute period in 5minute period
Sergee:
you can reference another data series from a strategy applied to the first data series
vie:
any example?
Sergee:
I would strongly recommend you to consult the PowerLanguage Help. It contains exhaustive information and examples
vie:
acticually ,i almost exam all the functions and indicators in power language and try find a replacement of efsInternal()
Sergee:
we don't provide support for EFT
Sergee:
sorry EFS
Sergee:
This can be done only within framework of custom programming
vie:
which function reference another data series ?
vie:
could you translate a very simple efs indcator into your powerlanguage?
Sergee:
Yes we can. But please notice that this can be done only for a separate fee.
vie:
waaaa
vie:
it's only for example!
vie:
5 line code!
vie:
which function reference another data series ?
vie:
are you answer it for a fee?
vie:
HOW REFERENCE?
vie:
"you can reference another data series from a strategy applied to the first data series"
vie:
Sergee?
Sergee:
Kindly wait one moment, please.
Sergee:
Here are examples:
close of data2
or
plot1(close of data2);
vie:
HOW run anoter function in different period?
vie:
?
vie:
Sergee?
Sergee:
Please consult the PowerLanguage tutorial and you will find the answers there

TS SUPPORT has left the conversation. Currently in room: vie, Sergee.

vie:
it's only a function,but icannot find
vie:
too bad support
Sergee:
If you send me this request to our e-mail we could give you a detailed reply via email
vie:
your mail pls?
vie:
email
Sergee:
help(at)tssupport.com

vie has left the conversation. Currently in room: Sergee.

Sergee is now off-line and may not reply. Currently in room: room is empty.

Sergee is now on-line. Currently in room: Sergee.

Sergee has left the conversation. Currently in room: room is empty.


_________________________________________________


As you well know within the framework of the current promo action we are offering 1 programming hour during which you can consult our highly proficient EasyLanguage experts absolutely for free.
If you purchase MultiCharts before the 20th of April our EL engineers will help you customize your existing strategy free of charge thus supercharging your trading ideas with the expertise of our engineers.
More...

see the time guy in your log!

following is in at lest 10 minute later when i had posted the chat text!

Sergee:
If you send me this request to our e-mail we could give you a detailed reply via email
vie:
your mail pls?
vie:
email
Sergee:
help(at)tssupport.com
 
Quote from flipflopper:

You think with your vague broken english and unintelligible question that TS should spend more time trying to decode shit for some moron?!?!?

I am surprised and upset they even wasted that much time with you. This is not a tool for tools. This program should be used only by sophisticated traders.

Check out etrade charts chump... better fit for you.
More...

sorry for my so called vague broken english!
pls ignore it if your can not understand it.
NO one ask you should response it
I have notice some of your post about mutichart!
Maybe some stuff of tssupport.com?

"This program should be used only by sophisticated traders. "
Maybe I should continue to use esignal pro chart !
mutichart is only a trail for your sophisticated traders!
mutichart is too sophisticated than esignal pro!
 
Quote from pihhip:

shut your mouth! if your can understand it.
Your should ignore it! NO one ask you should response it
More...


What is the point of your chat log?
To show that MultiCharts tech support is ignorant because they don't know your eSignal lingo?
or to prove to the whole World beyond a reasonable doubt that MultiCharts tech support people are very nice and accommodating? even to a JK?
ROFLMAO
 
my questiuon about muti timeframe:
1.How to create a multiple time frame Series?
2.How to plot values from a multiple time frame Series.

following is a very simple example in EFS of esingal pro,
How to realize it in powerlanguage of mutichart ?

var fpArray=new Array(5);
function preMain()
{
setPriceStudy(true); //ouput goes onto chart w/ prices

var x=0;
fpArray[x] = new FunctionParameter("Interval", FunctionParameter.STRING);
with(fpArray[x++]){
setName("Interval");
addOption("15");
addOption("1OR");
addOption("20R");
addOption("50T");
addOption("75T");
addOption("240");
addOption("60");
addOption("30");
addOption("10");
setDefault("15");
}
}
function main(Interval) {

var MyMidpoint = efsInternal("midpoint",inv(Interval));

return MyMidpoint;
}

function midpoint() {
return ((high(0) + low(0)) / 2);
}
 
Quote from pihhip:

my questiuon about muti timeframe:
1.How to create a multiple time frame Series?
2.How to plot values from a multiple time frame Series.

following is a very simple example in EFS of esingal pro,
How to realize it in powerlanguage of mutichart ?

var fpArray=new Array(5);
function preMain()
{
setPriceStudy(true); //ouput goes onto chart w/ prices

var x=0;
fpArray[x] = new FunctionParameter("Interval", FunctionParameter.STRING);
with(fpArray[x++]){
setName("Interval");
addOption("15");
addOption("1OR");
addOption("20R");
addOption("50T");
addOption("75T");
addOption("240");
addOption("60");
addOption("30");
addOption("10");
setDefault("15");
}
}
function main(Interval) {

var MyMidpoint = efsInternal("midpoint",inv(Interval));

return MyMidpoint;
}

function midpoint() {
return ((high(0) + low(0)) / 2);
}
More...


You set up data1 as one time frame, data2 as the second, data3 as the third on up to 99 data series.

You tell it by clicking and formating the data series if you want it to shown or be hidden.

When you apply indicators you tell it which data series to represent by menu outside of easy language.

Easy language will not do multiple time frames tick or volume bars, just time bars.

Esignal's Java Script is a Joke.

John
 
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