I have also written posts to help people to use Multicharts (where the MC support failed to solve the problem).Quote from Andrew Kirillov:
Obviously it's hard to write 1639 posts on all kinds of subjects and at the same time to have a deep understanding of every problem discussed. In your every response a negative attitude towards our product can be clearly seen. Have you suffered from our product to such an extent that in every single topic you're looking for something negative?
I have recommended people to use MC.
I have also recommended people to use other charting packages (but not in a MC thread).
Go check it yourself.
No need to get all work up because you can't handle the problem. Maybe you should not be in customer service.
;-)