Quote from TIKITRADER:
http://www.multicharts.com/
http://www.multicharts.com/multicharts/tech-specs/
from the site ...
Multithreading
MultiCharts is a multi-threaded application. This means that the more CPU cores your computer has, the faster backtesting and optimization in MultiCharts will work. With modern multi-core processors we can now meet tradersâ rapidly growing demands for speed and efficiency in trading platforms.
Quote from TIKITRADER:
I have good experiences with tech support at tssupport. Always have been quick in response and very helpful.
Quote from Neenisti:
I'm glad for you.
Hopefully you didn't have any proprietary stuff connected to MultiCharts and then let them in your computer to dig around or what they call (help). More like, "help themselves".