WarEagle: âCan you tell me what CQG charges for their feed plus exchange fees for both globex and a/c/e quotes?â
Donât quote me on this, but I believe the base package, which includes the exchanges you asked about, is about $560.00/month for a non-pro. Thatâs bare bones. Stock exchanges, news, etc. are extra. The inside scoop is that they will be increasing their fees very soon, though.
âI think I remember you saying that they charge the full exchange fees.â
Yup. My understanding is that they have no interest in providing reduced exchange fees for Mini traders.
âDo they have their own charting program or are you feeding something else?â
They have there own software. It is very fluid, intuitive, and full of many useful features. Itâs about the only thing that keeps me with them.
âI know that they are an institutional level vendor, so I'm sure they are pricey.â
You think thatâs pricey? I can remember dishinâ out a couple grand a month just a few years ago. Mostly in CQG fees.
âYou have to fill out a questionaire and wait for a rep to call you just to find out how much it is. That tells me they aren't really pursuing new customers.â
Wait âtill you become a customer, then youâll know just how much they value your business. NOT!
To be completely fair, I have been spoiled by the technical support. From the nightmare tales I hear from different traders, other companies are horrible. CQGâs technical people are top-notch individuals. Itâs the sales and management I have issues with. They are extremely apathetic.
In many ways, CQG has been far superior to other software vendors and data providers⦠until recently. As the industry and itâs technology has advanced, CQG has allowed itself to lose the lead that it once held over many of itâs competitors.