Microsoft just does not have the management know-how to pull off a product that functions as well as the iphone or android. They try to make themselves seem hip and cool, but have been the weirdo at the party for at least 8 years now. They basically have this "lazy class" of product managers who have no foothold on reality, so they continually crank out weak stuff.
I saw the Kin commercials and wondered: why the hell would I want pictures of my ex-girlfriend online just to delete them? The commercial itself seemed just flat out weird -- a creepy, stalker guy getting rejected by a blond with a hideous face.
Social networking is not the sole purpose of a phone. With the iPhone, you have a genuine information device that has real utility in day to day life. With Kin, it's hard to figure out what the purpose is except to keep collections of ugly ex-girlfriends. I just don't get it.