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MBTrading Problems
- Thread starter GTS
- Start date
MBT Perm server down this afternoon through close of trading at 4:00 EST. I doubt if MBT could have placed an order if you called it in to their trading desk. I doubt if Barron's does more than look at a brokers website to determine Barron's Broker Rankings (Barron's likes the looks of the latest MBT website).
I experienced one such "someone has logged in as you" message this past week. Good stuff.From: MB Trading
Sent: Saturday, April 28, 2012 1:03 AM
Subject: Update from MB Trading
Dear Client,
We experienced two brief permission server outages this week. This may have impacted some users attempting to connect to the Desktop and Desktop Pro trading platforms during those times.
We have identified and corrected the issue and the resulting erroneous error message stating, âsomeone has logged in as youâ that may have displayed to some users. Despite the erroneous message you may have received, no one else was accessing your account, this is simply a security measure in place as a preventative measure.
We would like to take this opportunity to remind you that we have a fully staffed trade desk with professional traders ready to assist you with your trades. Our traders can be reached by calling 866-628-3002 or 310-414-4553.
We thank you for your patience and apologize for any inconvenience.
MB Trading
Indicated to MB, to at least warn you of the problem, via 1) email, 2) notification when you call (as does IB), instead you are awaiting technical help, in some cases at 15-20 minutes, wait. Dont leave a message, than they will never get back to you.
Overall , I am reasonably satisfied with them. They are a very minor portion of our portfolio, our problem too much concentration with 4 accounts at IB. Honestly, there is no one else I can consider since trade 3-4 round trips per day per account and execution and commissions need to remain low.
I have reduced my trading with MB in the past year, mainly due to Penson, which is honestly the biggest joke out there. For years, except this year, receive amended 1099's at least three from March to April. This year, only two 1099's, things are getting better.
Overall , I am reasonably satisfied with them. They are a very minor portion of our portfolio, our problem too much concentration with 4 accounts at IB. Honestly, there is no one else I can consider since trade 3-4 round trips per day per account and execution and commissions need to remain low.
I have reduced my trading with MB in the past year, mainly due to Penson, which is honestly the biggest joke out there. For years, except this year, receive amended 1099's at least three from March to April. This year, only two 1099's, things are getting better.