Hello, EFX/MBT,
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Quote from MBT-Steve:
I just came across this thread now and I apologize for not responding earlier. As far as our spreads widening 20-30 pips, that is not accurate. We do disseminate quotes directly from the banks feeds within our network so what they deliver you get. I generally notice during times of news that spreads range from about 1-5 pips on the majors. Thatâs a generalization and nothing scientific but this is what I have seen repeatedly.
We have made changes to increase the quality of our price slaves. We have discovered that there are users who for whatever reason (internet, Operation system, Ip throughput) their machines often take too long to acknowledge a quote we send to them and as such we instituted a buffer and time out for these users. If we donât get an ack. from the user within a certain period of time the user is disconnected from the quote server. We decreased the buffer last night in effort to increase quote quality further. The effect was that many more users today were disconnected than normal. To remedy this we are going to increase the time-out back to a more reasonable number and as such you will not have the problem tomorrow.
Additionally, now that we are utilizing ECN technology the demo quotes are different from the production quotes in the sense that anyone on demo posting would not be seen in production.
Regards,
Steve