I got email from Tradestation:
'Our Cashiering Department has looked into your wire that was received on 02/08/2011 and they advised that they credited your account with what was received at our bank account with J.P. Morgan. They advised that there is nothing that can be done because they credited your account all of the money that they received. We apologize for any inconvenience, but they advised that you can consider converting the funds at your bank next time before wiring in if you feel that you can get a better rate. '
It's confirm JP Morgan give me poor rate, and Tradestation can't do anything.
Then I have to accept it? Loss $1000USD!
'Our Cashiering Department has looked into your wire that was received on 02/08/2011 and they advised that they credited your account with what was received at our bank account with J.P. Morgan. They advised that there is nothing that can be done because they credited your account all of the money that they received. We apologize for any inconvenience, but they advised that you can consider converting the funds at your bank next time before wiring in if you feel that you can get a better rate. '
It's confirm JP Morgan give me poor rate, and Tradestation can't do anything.
Then I have to accept it? Loss $1000USD!
