I put in a request for an ACH fund transfer last Friday. Checked on how it was going on Mon. Suretrader said I needed to fill out the transfer info since they had changed software from when I had opened an account. OK that sounds legit. Filled out the form with identical info as I had on my initial application. Maybe thaey have computers and they could have transfered the info themselves. Today they sent me an email saying they can't do ACH transfers. Said they could only do SWIFT transfers. I informed Suretrader my credit union doesn't do SWIFT. Then Suretrader says, oh wait they can do ECH transfers after all, but only if they split it into amounts smaller than $1000. I'm sure ACH that deals with $trillions each day can't handle anything greater than $1000. Are the people at Suretrader waiting until they sign up a new customer so they can send me MY money? Outcome scenarios: 1.I am never going to see a penny of MY money. 2.If I am fortunate enough that the send me MY money, they will be charging me for the two pieces they break my tiny request into. If I do receive my money, it will be a minimum two weeks after my original request. Stay away from Suretrader. Shady as they come. Repeated lies about when I would receive my money. Double charging me if I actually do receive my money by breaking the request into two parts. Every other broker I have used, Tradescape, Web St., Freeetrade, Fidelity, Datek, TDA, IB, etc. sent me requested funds immediately. There wasn't any bullshit like you were dealing with somebody who was operating their brokerage out of a phone booth. I'm pissed.