I use 2 different brokers, IB & TOS, since day one i had connection problems with TOS. The ping i get to their servers is way over 1000MS which is impossible to work with, i spoke with their technicall department but they keep throw the problem to my side. i tried everything include changing ISP, the issue still exist. I know their servers located in Texas and i'm from Israel but still, 1000MS and above is way way over a normal connection not to mention they recommend below 40(i wish). This is my tracert to thinkorswim .
1 2 ms 1 ms 2 ms Box.Home [192.168.14.1]
2 13 ms 12 ms 16 ms bzq-179-37-1.cust.bezeqint.net [212.179.37.1]
3 19 ms 13 ms 11 ms 10.250.10.14
4 80 ms 81 ms 83 ms bzq-25-77-10.cust.bezeqint.net [212.25.77.10]
5 78 ms 79 ms 77 ms bzq-219-189-2.cablep.bezeqint.net [62.219.189.2]
6 74 ms 78 ms 73 ms bzq-179-124-78.cust.bezeqint.net [212.179.124.78]
7 87 ms 99 ms 98 ms bzq-179-72-241.cust.bezeqint.net [212.179.72.241]
8 102 ms 106 ms 92 ms ae9.cr1-lon2.ip4.gtt.net [46.33.89.185]
9 81 ms 87 ms 81 ms ip4.gtt.net [77.67.98.54]
10 81 ms 83 ms 82 ms ae-0.r24.londen12.uk.bb.gin.ntt.net [129.250.4.140]
11 * * * Request timed out.
12 * 150 ms * ae-0.r21.nwrknj03.us.bb.gin.ntt.net [129.250.6.17]
13 186 ms * 151 ms ae-3.r22.asbnva02.us.bb.gin.ntt.net [129.250.6.116]
14 149 ms 151 ms 160 ms ae-0.r23.asbnva02.us.bb.gin.ntt.net [129.250.3.85]
15 184 ms 234 ms 211 ms ae-1.r20.miamfl02.us.bb.gin.ntt.net [129.250.2.87]
16 181 ms 183 ms 182 ms ae-10.r04.miamfl02.us.bb.gin.ntt.net [129.250.3.142]
17 183 ms 190 ms 183 ms 192.80.16.170
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Before giving up on them, any suggestions?
1 2 ms 1 ms 2 ms Box.Home [192.168.14.1]
2 13 ms 12 ms 16 ms bzq-179-37-1.cust.bezeqint.net [212.179.37.1]
3 19 ms 13 ms 11 ms 10.250.10.14
4 80 ms 81 ms 83 ms bzq-25-77-10.cust.bezeqint.net [212.25.77.10]
5 78 ms 79 ms 77 ms bzq-219-189-2.cablep.bezeqint.net [62.219.189.2]
6 74 ms 78 ms 73 ms bzq-179-124-78.cust.bezeqint.net [212.179.124.78]
7 87 ms 99 ms 98 ms bzq-179-72-241.cust.bezeqint.net [212.179.72.241]
8 102 ms 106 ms 92 ms ae9.cr1-lon2.ip4.gtt.net [46.33.89.185]
9 81 ms 87 ms 81 ms ip4.gtt.net [77.67.98.54]
10 81 ms 83 ms 82 ms ae-0.r24.londen12.uk.bb.gin.ntt.net [129.250.4.140]
11 * * * Request timed out.
12 * 150 ms * ae-0.r21.nwrknj03.us.bb.gin.ntt.net [129.250.6.17]
13 186 ms * 151 ms ae-3.r22.asbnva02.us.bb.gin.ntt.net [129.250.6.116]
14 149 ms 151 ms 160 ms ae-0.r23.asbnva02.us.bb.gin.ntt.net [129.250.3.85]
15 184 ms 234 ms 211 ms ae-1.r20.miamfl02.us.bb.gin.ntt.net [129.250.2.87]
16 181 ms 183 ms 182 ms ae-10.r04.miamfl02.us.bb.gin.ntt.net [129.250.3.142]
17 183 ms 190 ms 183 ms 192.80.16.170
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Before giving up on them, any suggestions?
