Quote from austinp:
<i>"Ya IB is pretty solid, I've had a few hicups with Tradestation though."</i>
Since 2005 I've used Mirus broker, Dorman clearing and Ninja - Zen-Fire combo.
Never once have I lost connectivity where it was on their end. A few times I had the platform lag or freeze when tech issues were on my end.
Any time I need the trade desk, one or two rings has a live person with my account info (and every single client) on screen in front of them. Trade desk = risk management has every active account visible in real time at a glance. No need to ever put me on hold, etc... it's all right there.
If electronic platform goes down, I can be offset on the floor as needed. Really, there is little that can happen in the markets or inside my office that cannot be hedged or closed within minutes, no lag or hassle with poor customer service.
I hear about issues other traders have thru brokers with poor desk help (or none at all) and things like that. Cannot imagine trading with inferior service, no reason to in this day & age.
Disclaimer: no affiliation or renumeration with Mirus of any kind.