FX-Trader,
I opened the AF/GHCO account in August. Not a long time, true, but long enough to give me some sense of the reliability of the software and support level of the IB/FCM. Tech/customer support is straight to the GHCO desk. They have 800 numbers for customer support, functional support and emergency support. They answer on first or second ring. Daily/monthly reports are sent by email in PDF format. There is good risk control on the account which I like. You cannot accidentally take on too many contracts and your positions are closed if you lose more than your daily allocated dollar risk.
Good luck getting similar customer support from IB for 4.80/rt and no monthly fees.
As for the question about RCG, I have not dealt with them. I believe they deal with smaller accounts (typically) and their risk parameters are a bit looser. I have no idea how well their pats systems perform on the backend or how good their tech support is. Maybe someone who trades with them can report here.
weewilly
I opened the AF/GHCO account in August. Not a long time, true, but long enough to give me some sense of the reliability of the software and support level of the IB/FCM. Tech/customer support is straight to the GHCO desk. They have 800 numbers for customer support, functional support and emergency support. They answer on first or second ring. Daily/monthly reports are sent by email in PDF format. There is good risk control on the account which I like. You cannot accidentally take on too many contracts and your positions are closed if you lose more than your daily allocated dollar risk.
Good luck getting similar customer support from IB for 4.80/rt and no monthly fees.
As for the question about RCG, I have not dealt with them. I believe they deal with smaller accounts (typically) and their risk parameters are a bit looser. I have no idea how well their pats systems perform on the backend or how good their tech support is. Maybe someone who trades with them can report here.
weewilly