Hello there,
I met a serious issue in use of interactive broker. Unfortunately , I have forex margin and stocks without margin in same account of IB and do not take a look over my account very often. One day, i was very surprised with what happened in my account when I check it.
IB closed my stocks positions without my authorization which make me huge loss in my account. Only, my forex position in margin was risk to IB, but my stocks without margin is safe. Actually, IB can close my forex position only to solve the cash balance issue. But, they clean my everything up.
I'm sure that the IB's action absolutely did not care customer and protect us. But, i can not sure Is IB's action subject to SEC or US Law?
I can not believe that there was not any firewall between forex and stocks in IB's system. They closed my stocks positions without my authorization. They made me a huge loss!!! These stocks are my asset for family. I am surprised with IB's action.
Any input from you regarding that is really appreciated!
I met a serious issue in use of interactive broker. Unfortunately , I have forex margin and stocks without margin in same account of IB and do not take a look over my account very often. One day, i was very surprised with what happened in my account when I check it.
IB closed my stocks positions without my authorization which make me huge loss in my account. Only, my forex position in margin was risk to IB, but my stocks without margin is safe. Actually, IB can close my forex position only to solve the cash balance issue. But, they clean my everything up.
I'm sure that the IB's action absolutely did not care customer and protect us. But, i can not sure Is IB's action subject to SEC or US Law?
I can not believe that there was not any firewall between forex and stocks in IB's system. They closed my stocks positions without my authorization. They made me a huge loss!!! These stocks are my asset for family. I am surprised with IB's action.
Any input from you regarding that is really appreciated!