Interactive Brokers TWS Bug Thread

[NasiWarrior]

I noticed that the Windows Updates from 13/14 Nov have reduced my system performance slightly, FWIW.

Can't say I notice much difference in TWS - but I'm still using older version from June

Win 7 sp1 / Intel Core-i5 / 16GB Ram / Intel SDD

 

[Bob111]

now every time i have to manually exit,when my stop is hit-that market cap message pops up,when i try to submit the order. rather than quickly exit from position i have stare at this nonsense before i can even close it. i didn't change a thing in my TWS settings. it's once again-someone changed something on IB side and now we have to deal with this nonsense. it did cost me few bucks,before i found where and how to disable this f* thing. seriously make me think that IB is in business to screw up their customers thru all these complications and undocumented changes. cause this pop up alone will cause serious delays,when you need to quit as fast as possible.
i really like to know the logic behind this "market cap" feature. how to hell you define fair and orderly market and why every time my stop is hit-you "propose" the price for order that is far away from current market?

 

[sprstpd]

Quote from Bob111:

now every time i have to manually exit,when my stop is hit-that market cap message pops up,when i try to submit the order. rather than quickly exit from position i have stare at this nonsense before i can even close it. i didn't change a thing in my TWS settings. it's once again-someone changed something on IB side and now we have to deal with this nonsense. it did cost me few bucks,before i found where and how to disable this f* thing. seriously make me think that IB is in business to screw up their customers thru all these complications and undocumented changes. cause this pop up alone will cause serious delays,when you need to quit as fast as possible.
i really like to know the logic behind this "market cap" feature. how to hell you define fair and orderly market and why every time my stop is hit-you "propose" the price for order that is far away from current market?

Yes, this is a serious problem. I encountered it again today while trading. Please IB fix this issue.

 

[comintel]

Quote from atrocious:

Anyone else having issues with mouse click delays and pauses? It became real noticeable with TWS 932 and higher, if I roll back to 931 the problem is gone.

For example, I've got an autohotkey script (which still works fine in 931) to populate several fields in an order ticket, and due to pauses and "missed mouse clicks" it is unusable now.

IB - Was any major change to screen handling/mouse handling made in 932?

Autohotkey scripts tend to be timing and cpu dependent and unstable. Just because it works in one environment does not mean it will work in another. You need to tune delay times between key strokes etc. and in the end it is unsupported and you would be better moving to an API solution which canl be 100% stable..

 

[Bob111]

Damit IB..you didn't' like my language in this thread and pretty much forced me to delete all my posts here,threatening to close my accounts,cause my language is "too strong and unprofessional",in regards to your crappy TWS..but i just can't take it no more...where is the end of it?

EVEN WHEN YOU CHECK the f** CHECK BOX TO BYPASS MARKET CAP-the pop up message still appears. SPECIFICALLY, in my case-it pops up EVERY TIME when i got stopped and trying to submit an order to close the position. it pops up with some stupid price,which is far away from current market. what the hell did you do? it was fine last week..
what the hell is wrong with you? are you in a business to screw people up and delay their orders in every possible way?

 

[oldtime]

Quote from Bob111:

Damit IB..you didn't' like my language in this thread and pretty much forced me to delete all my posts here,threatening to close my accounts,cause my language is "too strong and unprofessional",in regards to your crappy TWS..but i just can't take it no more...where is the end of it?

EVEN WHEN YOU CHECK the f** CHECK BOX TO BYPASS MARKET CAP-the pop up message still appears. SPECIFICALLY, in my case-it pops up EVERY TIME when i got stopped and trying to submit an order to close the position. it pops up with some stupid price,which is far away from current market. what the hell did you do? it was fine last week..
what the hell is wrong with you? are you in a business to screw people up and delay their orders in every possible way?

how do they know what account is your's just based on internet posts?

 

[RPEX]

Quote from Bob111:

i said same thing 10 years ago,but they still not listening. you can's stuff TWS with everything, and satisfy every user request.decade ago TWS was simple execution platform and it was fast and fairly simple. EXECUTION PLATFORM that is. you need charts or whatever-you go some place else. all we got is a price. that was it. now it's a bloated piece of *** where everything is slow. orders are slow, charts are slow,various problems all over the place. logical end. cause you can't create one size fits all. at the end of this stupid attempt\idea-we all will suffer

Haha i have to qualify my original statement by saying that i have only used TWS since 2008. But i'm pretty dependent on a lot of the functionality like spread trader and spread orders in option trader, and different order types. I have to say if it were a simple execution platform it wouldn't be a great brokers: the commissions are low but not amazing; you will never be able to get industry beating order routing speed from a retail broker anyway. Having said that my beef is that they never really finish the job properly. Like some of the risk and modelling features in option trader could be really great if they put more effort into them.

They should take a note out of Slackware's book (slackbook) and be careful with the updates. Everyone on this thread knows from first hand that bugs in TWS cost money. You would have thought they would provide one basic stripped down version (like the version you liked) for the desktop. For all the abuse they get i'm sure they have some pretty good programmers, i spoke to one once in Switzerland, knew TWS inside out and basically spent 2 days on my problem. [Haven't come across an understanding customer service rep yet though.]

Has there ever been a customer owned brokerage? I'm sure there's an obvious economic-incentive-type reason that wouldn't work, but it sounds good $10k each?

 

[BSAM]

Quote from Bob111:

Damit IB..you didn't' like my language in this thread and pretty much forced me to delete all my posts here,threatening to close my accounts,cause my language is "too strong and unprofessional",in regards to your crappy TWS..but i just can't take it no more...where is the end of it?

EVEN WHEN YOU CHECK the f** CHECK BOX TO BYPASS MARKET CAP-the pop up message still appears. SPECIFICALLY, in my case-it pops up EVERY TIME when i got stopped and trying to submit an order to close the position. it pops up with some stupid price,which is far away from current market. what the hell did you do? it was fine last week..
what the hell is wrong with you? are you in a business to screw people up and delay their orders in every possible way?

Brother Bob,
I'm gonna comment.
Hope this doesn't hurt you too bad.

But, here's the deal:
If IB did something of an untoward nature, to ascertain your identity, I can't support even a very good broker such as IB doing that sort of activity.
However, if they do recognize who you are and if they did threaten to do any future business with you, I can understand their decision.
Your rantings against IB, here on ET, have been egregious and excessive, in my opinion.

Baron is somewhat tolerant of some criticism of sponsors; and that's probably a good thing.
But, I think he has gone overboard in allowing your constant rants against IB.

There's a right way and a wrong way to discuss a situation.

Check yourself before you wreck yourself, brother Bob.

 

[Bob111]

Your rantings against IB, here on ET, have been egregious and excessive, in my opinion.

i guess my english is so bad ,that many of ET members having a problem understand it..
i'm not ranting AGAINST IB(it wouldn't make any sense,cause i'm making money for both of us-myself and IB),but i'm pissed off as hell with amount of bugs and glitches in TWS ,that are so obvious..name any build of their TWS that doesn't have any. NAME ONE BUILD.

i'm upset,cause they constantly making changes,that are not documented anywhere,i'm upset that that they not testing things properly before releases(i actually doubt; that they test anything at all.feels like they are using us as guinea pigs)

i'm upset that in some cases they are acting just like US government,trying to "protect" us to the point,where it's doesn't make any sense and up to a point,where their whole idea is contradicting with basics of trading. not sure,if Mr Peterfly knows about all of those "precautionary settings and how they works.

here is an example(don't know,if it documented anywhere,probably not)-corporate bonds. you place an order-status-green. you think that your orders is accepted and routed to some market center(ib doesn't not specify name in suck case,they all "smart") and it's all looks fine. but! there is a precautionary settings on IB side,that requires some third party buyers and sellers to be presented,otherwise your order is not going to be routed anywhere.it will look,like it's routed,but it's not. you need someone else to be on bid AND on offer and only then your order will be placed to a market center. that was IB's idea of "protection"
now-let me ask you this-when farmers are selling potatoes at farmers market-are they required to have at least one more farmer,to sell potatoes on same market? are they requred to have buyers?
knowing liquidity on bonds-such scenario(where you have multiple bids and asks) might never occur. i was having a problems closing existing positions because of these "rules" invented by IB

many of my posts,where i pointed on bugs,glitches and variety of other problems are now deleted,but you can ask IB about how much i contribute to the firm,reporting those endless problems.

tens,if not hundreds of them been reported by me and fixed since i was with them.all my rants are about problems that are existed at that time. i'm not making this shit up.. should i just put my head to the sand,and STFU?
ok..i can do that..but next time you lose your money cause of some TWS problems don't blame IB..blame yourself,cause you didn't report it,you don't care..and i didn't report it..cause i don't care either..is this suppose to be a way to go? ok then,i'm gonna take my pill now..

 

[gmst]

Quote from Bob111:

Damit IB..you didn't' like my language in this thread and pretty much forced me to delete all my posts here,threatening to close my accounts,cause my language is "too strong and unprofessional",in regards to your crappy TWS..but i just can't take it no more...where is the end of it?

EVEN WHEN YOU CHECK the f** CHECK BOX TO BYPASS MARKET CAP-the pop up message still appears. SPECIFICALLY, in my case-it pops up EVERY TIME when i got stopped and trying to submit an order to close the position. it pops up with some stupid price,which is far away from current market. what the hell did you do? it was fine last week..
what the hell is wrong with you? are you in a business to screw people up and delay their orders in every possible way?

If I was running IB, my most valued customer would be Bob111. Value of a person like Bob111 is not in the commissions dollars that they generate for a broker, but rather the true value lies in the detailed testing and problem reporting that such people do.

Alright, maybe Bob's language is a bit crass, but any institution will never improve if it works with only "Yes Sir, Yes Madam" kind of people.

I went to country's top business school and the most important lesson that I learnt there was that in order to improve, you have to be dissatisfied with current state of affairs. The day you become satisfied, your progress and all innovation will stop.

People like Bob add a lot of value to American Economy - though I agree he can use language which does not have abusive words in it.

Cheers to Bob!

And if IB Management is reading this post, I hope you guys realize the value that people like Bob bring to your organization.