Interactive brokers outage

R

redharel

Hey,

till this minute IB market data is down for almost 2 hours which cost me money as i'm an option trader. i had open position on SPX that was up last time the system was up and now probably evaporated.

Is there anything i can do to claim a compensation apart from those useless IB tickets?

Regards
 
I can still place trades through WebTrader and mobile IB app. I just don't have any market data. Find another source for market data.
 
redharel said:
Is there anything i can do to claim a compensation apart from those useless IB tickets?
More...
I doubt it.

BTW I was able to place a couple of SPX spread limit orders and get filled using other data. But the fact is I didn't need to know what the current bid/ask was anyway. I knew what my entry price was going to be, placed the order there and waited.
 
i can't place anything, TWS is black on my part. i bet the big sharks get compensation from them, no way IB don't have some sort of responsibility here
 
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