Interactive Brokers not answering telephones

[jackstone54]

I could not get anyone on the phone for at least a few hours. Incredible.

 

[Tums]

Have you tried calling their Hong Kong office? They are very good.

Unless it is a pressing trade issue, most of the problems and inquiries can be handled through the Message or Chat system in the Account Management.

 

[Steve_IB]

Quote from jackstone54:

I could not get anyone on the phone for at least a few hours. Incredible.

Average answer speed in the last few hours is under 10 seconds.

http://individuals.interactivebrokers.com/en/p.php?f=customerService&ib_entity=llc

 

[cstfx]

Could it be that there is no telephone support between 8pm Eastern and 9am?

http://individuals.interactivebrokers.com/en/p.php?f=customerService&ib_entity=llc

US desk, that is.

 

[Reaver]

Try *67 so they don't know it's you.

 

[forex-forex]

Quote from Reaver:

Try *67 so they don't know it's you.

Reaver likes 69 with cabletrader.

 

[Reaver]

Quote from forex-forex:

Reaver likes 69 with cabletrader.

Once again you dazzle us with your brilliance!

 

[cstfx]

Quote from forex-forex:

Reaver likes 69 with cabletrader.

He likes to return his call?

 

[forex-forex]

Quote from cstfx:

He likes to return his call?

Not *69 but "69". "Nudge, Nudge, Say no more"

 

[kiwi_trader]

Moderators: I'd happily be banned if you'd ban some of the idiots as well.

Please. I volunteer. For the good of the board.