My friend received an update from IB basically denying his claim for compensation. The core of their argument was that
"the execution price received is within the bid/ask at the time of execution and is therefore deemed a valid execution."
He decided and communicated to IB that he is taking it to the next level with a formal complaint with the local financial regulator. I actually believe he has a very good chance of receiving compensation and that IB will get another slap on its hands for messing up with its algorithms and its lax monitoring of the behaviors of its liquidity providers. They just recently had to pay a multi million dollar fine for a related case.
Ignoring some of the absolute newbies or simply naive who seem to believe brokers or execution providers can rig prices to any levels they desire and that is just the name of the game, a reasonable and experienced person in financial markets would most likely agree with my claim that saying that a price is fair because the "execution price received is within the bid/ask at the time of execution" is absolutely ludicrous. By that measure any broker can yank bid/offer prices together by multiple percent and then execute within that artificially inflated/deflated spread. That is one of the poorest excuses and arguments I have ever heard. By the same token, none of the FXCM or like bucket shops should have ever been fined for price rigging. Obviously regulators see this as manipulative and a violation of client trust in fair and equitable prices. This particular example is nothing else than price rigging, no fundamentals, no news, no prices on other platforms either reflected or explained this 7 second 2% spike. Hence, I am pretty positive my friend will succeed with his claim. But I think a fair assumption is that it will be a lengthier process.
I will keep this thread updated on news.
P.S.: I previously executed many hundreds of millions USD notional in rather non vanilla crosses through IB each month and since this incident routed most my non-majors to my other brokers. (I am one of IB's institutional client and saw the same price spike on the tape that I generally trade on). Perhaps newbies or those who execute a few thousands do not quite understand, but trust in your broker that you receive fair prices and that prices are more or less identical to broad market levels is an absolute essential. Without it, this business becomes a casino with a disaster in the waiting...IB, if you read this take a stance and especially MONITOR YOUR LIQUIDITY PROVIDER PRICE FEEDS, just because your price provider says its x does not mean its a correct price. In my book you can't excuse yourself from not knowing just because it was not you who set the price...
Updates coming forth as they trickle in...