I have traded with Interactive Brokers for several years, having tens of thousands of dollars in my account at one time. With the recent market turmoil, now my account is less than $500, so they turned off my market data.
There was no notice beforehand that my account had to have at least $500 in order to get market data. On occasion, when I did not do the minimum trades per month to get the data free, I gladly paid $10 a month.
However, this is unscrupulous. It's nothing more than an excuse for them to get people with low balances to close their accounts.
When did they add this NEW RULE that you had to have no less than $500 in order to receive market data?
I will report them to the SEC and consult a securities attorney. This is not the first time IB has changed the rules to the customer's disadvantage without first notifying me.
I've had enough.
--Mary
There was no notice beforehand that my account had to have at least $500 in order to get market data. On occasion, when I did not do the minimum trades per month to get the data free, I gladly paid $10 a month.
However, this is unscrupulous. It's nothing more than an excuse for them to get people with low balances to close their accounts.
When did they add this NEW RULE that you had to have no less than $500 in order to receive market data?
I will report them to the SEC and consult a securities attorney. This is not the first time IB has changed the rules to the customer's disadvantage without first notifying me.
I've had enough.
--Mary

