Interactive Brokers "Customer Service"

P

Port1385

I just scrolled through nearly all of the threads in the retail trading section. Each post seems to slam Interactive Brokers. Threads such as "My account balance is gone what now sue IB?" or "Why is IB time 5 seconds behind the official time?" or "Interactive Brokers Im mad as hell!"

Is there a problem with customer service or is it because everyone just likes to mess with ETs sponsors?
 
I had a response to a ticket in 11 minutes yesterday. I thought it was just the usual ticket acknowledgement at first but it was the answer to my enquiry.
 
I opened my account with IB this spring and "so far" I am very pleased.......only traded stocks and options to date. Hoping they don't disappoint me as I turn up the volume. Stosh
 
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