Interactive Brokers: "Another session with the same user name already exists"

[destriero]

I can see you are still being an idiot. I thought you had me on ignore? Can't stand it can you? After all these years manifesting your insecurities you still have not received help.

ES

P.S. And I have over $73.50 and still would never let you trade my money.

I've never stated that I've put you on ignore. Link us. What money?

 

[JSOP]

I close my laptop and go for a walk. I open the IB app on my phone in read-only mode. I walk for an hour and open the app again. I receive this message:

“Another session with the same user name already exists. Click OK to disconnect the other session. Click Cancel to terminate this session.”

Does anyone else experience this from time to time?

Can it be an IB representative who has logged in using my user name?

Any other explanation?

No it's because when you closed your laptop, you put your computer to sleep. When your computer is put to sleep, the connection to IB is still maintained and not broken so you are not logged out and that's why you have access to IB's TWS immediately once you open up your computer and that's also why you can't log in again. IB only allows one session under the same name at a time.

 

[Maverick2608]

No it's because when you closed your laptop, you put your computer to sleep. When your computer is put to sleep, the connection to IB is still maintained and not broken so you are not logged out and that's why you have access to IB's TWS immediately once you open up your computer and that's also why you can't log in again. IB only allows one session under the same name at a time.

You are right and thank you for setting that straight.

I am just wondering then why I received the message the second time I opened the IB app after having opened the app earlier on my walk: "Another session with the same user name already exists." At this point the latest login was through the IB app on my phone an hour earlier, so it's not "another session." Maybe because I had moved to a different location and thus connected through a different mobile mast/base station?

 

[JSOP]

You are right and thank you for setting that straight.

I am just wondering then why I received the message the second time I opened the IB app after having opened the app earlier on my walk: "Another session with the same user name already exists." At this point the latest login was through the IB app on my phone an hour earlier, so it's not "another session." Maybe because I had moved to a different location and thus connected through a different mobile mast/base station?

Regardless where you connect from, as long as you are still connected to IB, IB will count that as a "session" and won't allow another to open.

 

[burggraben]

The "Audit trail" function only shows orders. Does anyone know a function where you can check when someone logged in and for instance the corresponding IP address?

I asked support this very question about a year ago or so. Back then this did not exist, but I created a feature request for it. The suggestion of support back then was to call them and they might be able to figure it out on the phone. Not sure if this feature has been created in the meantime, I haven't seen it.