Your case just improved. Don't screw around with the low guys at TD, you'll just end up with the run around and misinformation.
Get the name of someone in charge. Speak with them directly and deal only with them from this point forward. Try to talk to John See personally. Keep calling. Don't stop. Put your concerns in writing. Contact a lawyer. Contact the IDA.
Get the name of someone in charge. Speak with them directly and deal only with them from this point forward. Try to talk to John See personally. Keep calling. Don't stop. Put your concerns in writing. Contact a lawyer. Contact the IDA.