IB's new build is incredibly slow

[tzheng]

Couple of days, they forced me to install this new TWS build 944.3 Apr1. It is killing me. It is mother f*ckingly slow. Every mouse movement takes 2-3 seconds to respond. For example, if you try right click a symbol to bring up a menu, it takes from 1 to 3 seconds to show up.

The most consistent demo for this problem is in chart. You click the cross-hair, then move your mouse around, just a little, it takes 2 seconds for the vertical line to move over. If you have your PC performance open, you can see a spike in CPU usage.

This is f*ck up.

 

[Bob111]

i would try a clean install(might be along with java update)
but honestly-it's been like this for years(see TWS bug thread)

 

[tzheng]

Java 6, update 17.
thank you. I will try.

 

[just21]

Java 6, update 17.
thank you. I will try.

That is a very old version of java. Java is upto version 7.51 now.

 

[Bob111]

i can send you a copy of any previous builds. i think i have them all saved on my PC.right now i'm using standalone 937.2
on java 1.7.0_11-two instances of it s runs fine on VERY old dual core PC. never seen those pop ups about forced update(not a big fan of them,that's why i keep all the copies,so i can always roll back to oldest that still supported).

 

[dst]

Couple of days, they forced me to install this new TWS build 944.3 Apr1. It is killing me. It is mother f*ckingly slow. Every mouse movement takes 2-3 seconds to respond. For example, if you try right click a symbol to bring up a menu, it takes from 1 to 3 seconds to show up.

The most consistent demo for this problem is in chart. You click the cross-hair, then move your mouse around, just a little, it takes 2 seconds for the vertical line to move over. If you have your PC performance open, you can see a spike in CPU usage.

This is f*ck up.

Please check your PM

 

[tzheng]

upgraded my java to latest.

downgraded to the "stable" version TWS 9369 . Now it is working fine.

thank you all for the help. I apologize for the venting.

 

[Bob111]

I should start a support guy career if trading should ever fail big time.

back in a day i did offered IB my help in QA dept(see TWS bug thread). i can do it from home part time w/o any benefits. just give me some reasonable pay and i will overflow you with my bug reports.
so far-no respond

 

[moarla]

i dont have had any of this kind of problems for years. always latest Java and ALWAYS latest TWS.
one time i had this kind of problem, support told me to make a new clean installation of BOTH (JAVA AND TWS) and since then TWS is fine.

 

[dst]

I want to let everyone know that we spend non trivial amount of time optimizing interactions in 944 build, and quite a few aspects of it are faster/better than older builds.

Everyone who is experiencing any performance issues with it please reach out to me via PM so we can correct whatever is not working right; this should be a rare event as at large it should be more nimble build than, say, 936.