I used to trade with them, when I traded e-minis and there was a problem with their system. I tried to cancel an order and they couldn't give me confirmation until midnight. it was a 3 lot sale in the naz and the trade could be 2500$ against me because of the 40+ point rally. it ended up being ok. but I had to sit and worry all night, and couldn't go to sleep until 12:30. they are not reliable and the customer service I thought sucked, and they had no clue what was going on.