IB, you really suck...

[cesfx]

I am concerned about what I read on the margin algo issues of IB. Because of that I never push it and I try to use no leverage, unless it's an options where I might have some naked exposition but only on debit spreads or longs.

I have to admit that in 5 years, the few times that I have contacted them in Europe, they replied to both the phone and the chat and were quite helpful.

Maybe US customer should try to call the uk-eu number for better assistance?

 

[Nobert]

Admiral Markets, got small account, changes nothing - great support.

 

[ges]

IB has been great for my trading needs. I can't think where else I'd go. Their basket trader is perfect for my system trading.

 

[Avacobella]

15 years with this company, and they can't answer the phone or online chat.

This is a 22 BILLION dollar company, and they can't add customer service reps?

Absolutely no excuse.

I’ve never once had an issue getting help from the many ways they offer support. Live Chat/phone/email.

 

[yc47ib]

IB has been great for my trading needs. I can't think where else I'd go. Their basket trader is perfect for my system trading.

I trade Japanese stocks heavily, and IB is the only broker that offer this capability within the US, please correct me if I am wrong. Thank you.

 

[klattermusen]

IB cad charge $150 in commissions for an order of 15000 shares. How you like them beavers? On what planet can they justify that. In pussy canada.

"Unlike most Canadians brokers who charge a flat fee, our commissions for US stocks are 0.005 USD/share and 0.01 CAD/share for CAD stocks. Minimum commission is 1$."

shorturl.at/oxyWY

 

[Cabin111]

I trade Japanese stocks heavily, and IB is the only broker that offer this capability within the US, please correct me if I am wrong. Thank you.

It seems my american depositary receipt fees are going up. Am I correct in this?? It use to be a small amount when dividends were paid. Just wondering if the banks (and brokers) are raising fees...Especially for Japanese stocks.

 

[Dicer]

Ok, so 15 years unsatisfied, and you're still with them???

They must do something that suit you. I can't imagine staying with them for 15 years without any benefits.

Just like marriage.

 

[pstrusi]

15 years with this company, and they can't answer the phone or online chat.

This is a 22 BILLION dollar company, and they can't add customer service reps?

Absolutely no excuse.

One last thing that always works is sending them a Ticker, that private messaging system, hopefully it's not a matter of urgency