ib wtf all money in account gone when i log in??

[BlueStreek]

Cannot get any customer service wtf?

 

[BlueStreek]

no trades, no open positions, no withdrawals and negative balance wtf?

 

[drownpruf]

You said I could have it. lol, re-start and check your account summary on the website login.

 

[JamesJ]

Same issue here, also on web login.
Just talked to customer rep, their programmers are looking into it...

Good thing they didn't start to auto liquidate... yet...

Seems to me, that something went wrong when they moved money from securities to futures account, but not sure

 

[ajcrshr]

The majority of my funds are missing too, lol..
I never logged out but the balance was correct before I left for lunch.

 

[BlueStreek]

account management even showing negative balance, how the hell can this shit happen?

 

[BlueStreek]

you just dont do this shit with the internet environment that we live in and expect to keep customers given all the hacking attacks of recent history that we know about....programmers looking into it are you kidding me?

 

[BlueStreek]

re login in still negative balance, does ib not really have customer segregated accounts?

are these just numbers on spreadsheets for them?

 

[actionzip54]

re login in still negative balance, does ib not really have customer segregated accounts?

are these just numbers on spreadsheets for them?

Bro, do you even lift?

 

[BlueStreek]

easy to talk shit when your account balance is fine!