IB Work Station Frozen Order

[jimrockford]

Quote from roncer:

i am on the phone holding right now............as price keeps creeping higher.

Were you long or short, before you sent the order?

 

[roncer]

Flat ......trying to short at the market.

 

[jimrockford]

Quote from roncer:

Flat ......trying to short at the market.

Was your order SMART routed?

Where did it get stuck?

 

[Bitstream]

if it is orange it means the cancellation order has been accepted but that has not been corrently recognized....maybe u won't get filled after all.

 

[roncer]

Smart...........I have no idea where it got stuck.

 

[roncer]

if it is orange it means the cancellation order has been accepted but that has not been corrently recognized....maybe u won't get filled after all.


It would be nice if their data dept understood that.

 

[Bitstream]

Quote from roncer:

Smart...........I have no idea where it got stuck.

have a look at the trails: select view--audit trails--condensed-- u'll be able to see where your order has been routed and whats happening.

 

[roncer]

unable to enter audit trails

 

[roncer]

Just spoke with Rick (customer service) he did a search and said inet says it was cancelled and that when TWS reboots tonight the trade will be removed.

Thanks to Everybody,

Ron