As you can see on the attached copy of my Portfolio (Pic: Globetrader 112) I seem to have quite a number of open FX positions creating a substantial amount of negative Open PL (as of today -404.383 USD).
I know for sure I never opened such positions. I also know I never had any transactions in eg JPY/HKD or transactions in HKD/JPY which to my astonishment are also not set off against each other. Other positions like a short EUR/USD of 4450 might or might not be correct. I have no idea as I trade EUR/USD instruments quite often.
I know that the moment I decide not to show these FX positions in my account, they disappear (Pic: Globetrader 113).
But what is not disappearing is the Unrealized P&L showing eg -381.956 USD or a Total of 404.383. This total also changes when the exchange rate changes (Pic: Globetrader 114), so for all I know, these FX positions are real and at the least might mean I have to pay IB interest on these open FX positions.
If you tell me that I have no open FX positions and this unrealized Open P&L is fake, then your software is reporting false numbers and I would urge you to take care of this immediatly, as adding new features sure comes after addressing issues where customers are given wrong account information.
Please let me know if I have to setoff these FX trades myself and this will take care of the issue, even if I have to pay 3$ per FX transaction necessary or if you are taking care of the problem.
I've posted this as a IB Webticket as well, but I want to know, if I'm the only one affected or if there are more out there having the same problem
I know for sure I never opened such positions. I also know I never had any transactions in eg JPY/HKD or transactions in HKD/JPY which to my astonishment are also not set off against each other. Other positions like a short EUR/USD of 4450 might or might not be correct. I have no idea as I trade EUR/USD instruments quite often.
I know that the moment I decide not to show these FX positions in my account, they disappear (Pic: Globetrader 113).
But what is not disappearing is the Unrealized P&L showing eg -381.956 USD or a Total of 404.383. This total also changes when the exchange rate changes (Pic: Globetrader 114), so for all I know, these FX positions are real and at the least might mean I have to pay IB interest on these open FX positions.
If you tell me that I have no open FX positions and this unrealized Open P&L is fake, then your software is reporting false numbers and I would urge you to take care of this immediatly, as adding new features sure comes after addressing issues where customers are given wrong account information.
Please let me know if I have to setoff these FX trades myself and this will take care of the issue, even if I have to pay 3$ per FX transaction necessary or if you are taking care of the problem.
I've posted this as a IB Webticket as well, but I want to know, if I'm the only one affected or if there are more out there having the same problem