Ib Tws Down

Still get no data.

System status page says to log back in as the issue has been corrected, the issue HAS NOT been corrected, all I get is a damn yellow MARKET DATA icon.

FIX IT ALREADY IB
 
I am not getting data from the US farm and HKfarm (both disconnected). I was logging out and in earlier and it was getting worse. So until they get this fixed ---do not log out and in--it wont help. Unless you are not getting any data ---then it does not matter.

IB,

It is very difficult to trade under these conditions.
 
Quote from IBsoft:

Sorry for the problems. We had a misconfigured firewall. The TWS is designed to recover from such a failure by attempting to get the data from a different source, but this failed. We'll have it fixed.
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Thanks for your timely post, IBsoft. It is comforting to know IB is aware of the problem, has it diagnosed, and has a plan to fix it.

Aaron Schindler
Schindler Trading
 
hope you guys dont like range bound markets - cos thats what we have today - seeing as most of you cant even get a quote!

so how much as ib cost you in missed trades today then?
 
The market data is restored. We had to disable the charting data for the rest of the day. Sorry for the inconvenience.
 
Who are you using for a back-up?




Quote from TGM:

I am not getting data from the US farm and HKfarm (both disconnected). I was logging out and in earlier and it was getting worse. So until they get this fixed ---do not log out and in--it wont help. Unless you are not getting any data ---then it does not matter.

IB,

It is very difficult to trade under these conditions.
More...
 
Quote from FredBloggs:

yes - i use refco as my broker.

i have never had a problem with them. ever! they are proactive and have this real neat feature called CUSTOMER SERVICE. this means they usually pick up the phone within 3 hours (hehehehe), and i get to talk to someone who knows what they are on about. i have never been put on hold while they 'find out'. i pay only a tiny bit more for a r/t than ib would charge.

as for quote platforms - well it seems to me anything is better than esignal given the amount of complaints we see here - especially given the cost.

try www.prorealtime.com ensign, etc etc

hope that helps.
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Refco. lol. I think the "refco pro stinks" thread is even more popular than the esignal is down and IB customer service stinks threads.
 
Quote from FredBloggs:

lol -

im gunna eat my hat the week i dont see another 'ib tws down' threads.

or


e-signal down thread.


the two most popular trading platforms (quote/chart & broker) and they never seem to work!!! whats up guys?
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too many new features make for an unstable platform. new platforms are released before the kinks are eliminated.
 
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