To cut a long story short, IB trashed my account on Friday and I'm asking what TOS would do.
The circumstances are - I have about $20K of gold stocks and gold stock options, struggling obviously but they are in for the long haul.
I also have a few deep in the money vertical put spreads which I am waiting to expire and take the loss. During the last week, I am actually assigned twice and exercise the cover and take the expected loss.
However, on Friday, (I am in Australia), the last time I could check my account was 2 hours before Friday's market opens. When I next check the account about 3pm Friday (New York time), IB have fire-sold all the gold stocks and gold stock options because of another assignment.
All what was needed was to exercise the corresponding cover for the assignment. It is of course absurd that IB trashes the account instead, and did so, literally 10 minutes after the market opened on Friday.
Disregarding, for the moment all the circumstances which got me into this position in the first place, which I take responsibility for, I still find IB's action draconian, unnecessary and to put it mildly, a big f-you from IB. Even their warning emails about the liquidation threat (unlike any other IB emails) are going straight
into the Junk Email bin of Windows Mail because they are so roughly formatted.
So back to my question - would TOS do it any different? Because forget commission comparisons or anything else if they would do it different.
The circumstances are - I have about $20K of gold stocks and gold stock options, struggling obviously but they are in for the long haul.
I also have a few deep in the money vertical put spreads which I am waiting to expire and take the loss. During the last week, I am actually assigned twice and exercise the cover and take the expected loss.
However, on Friday, (I am in Australia), the last time I could check my account was 2 hours before Friday's market opens. When I next check the account about 3pm Friday (New York time), IB have fire-sold all the gold stocks and gold stock options because of another assignment.
All what was needed was to exercise the corresponding cover for the assignment. It is of course absurd that IB trashes the account instead, and did so, literally 10 minutes after the market opened on Friday.
Disregarding, for the moment all the circumstances which got me into this position in the first place, which I take responsibility for, I still find IB's action draconian, unnecessary and to put it mildly, a big f-you from IB. Even their warning emails about the liquidation threat (unlike any other IB emails) are going straight
into the Junk Email bin of Windows Mail because they are so roughly formatted.
So back to my question - would TOS do it any different? Because forget commission comparisons or anything else if they would do it different.
