IB Suggestions & Improvements

[Moreagr]

I would like to have faster backfill to QT and 24 hour excess to TWS andbackfill data during weekends because i do most of my research during the weekend.

 

[stock777]

Quote from Bob111:

if order placed before halt -it's not going to be canceled after stock is halted.
i know that from my recent very painfull expirience.
if you trying to place limit when stock is already halted-then it will be rejected.

I asked this question recently. Are you saying you could not cancel an open order during a halt?

That would be very bad and make no sense at all, since the reason for the halt is to make it a fair playing field for all.

 

[jimrockford]

I was disappointed to discover that IB does not archive data from futures contracts when they expire, and instead simply disposes of it, so that its historical data offering does includes only the currently active contract, and does not have any data from expired contracts.

I would like to see expired futures contracts added to IB's historical data.

 

[sgsaxton]

Are there any plans to add 24 hour tech support?

 

[IBj]

Quote from sgsaxton:

Are there any plans to add 24 hour tech support?

if you mean 24 hours service (assistance with orders/trades,etc) it is already 23+ (there is a gap from 20:15 to 21:00 EST) although you need to call our international numbers in Asia or Europe. We are upgrading our systems to link them all together seamlessly so you dial locally and get routed to whatever center is open: completion date aug/sep this year.

if you mean true technical support (i.e. help with firewall, java, pc-installations, etc), this support is better in US hours (0800-1800) but can also be accessed for most issues in European, and to a slightly less extent Asia hours. Again, you need to direct dial at present.

 

[def]

Quote from IBj:

if you mean 24 hours service (assistance with orders/trades,etc) it is already 23+ (there is a gap from 20:15 to 21:00 EST) although you need to call our international numbers in Asia or Europe. We are upgrading our systems to link them all together seamlessly so you dial locally and get routed to whatever center is open: completion date aug/sep this year.

just a slight correction to the above post, there is no gap in service as the HK CS desk starts to be staffed at 20:00 EST.

 

[xiaohu]

Hi
Any plans to provide Hong Kong stocks, stock options/warrants ?

thanks

 

[def]

Quote from xiaohu:

Hi
Any plans to provide Hong Kong stocks, stock options/warrants ?

thanks

yes, hopefully within a few months (stocks/warrants first).

 

[dcraig]

Quote from jimrockford:

I was disappointed to discover that IB does not archive data from futures contracts when they expire, and instead simply disposes of it, so that its historical data offering does includes only the currently active contract, and does not have any data from expired contracts.

I would like to see expired futures contracts added to IB's historical data.

Yes would be nice. Just the most recently expired contract would be good to have.

 

[Bob111]

I asked this question recently. Are you saying you could not cancel an open order during a halt?

you can cancel open order during the halt. i'm talking about option, where open order canceled automatically, if stock is halted and i'm not sitting next to computer.