I was pretty frustrated on Thursday and Friday when I was unable to enter at-the money option orders in S&P 500 EMini and Crude futures after these markets fell into an area where the strikes were trading widely for the first time. (Orders for higher-up strikes were fine).
This prevented me from entering spreads. I spent hours trying to explain this to them Thurs night and Friday.
Now, on Sunday night, some of these are fixed. But I have missed the opportunity to buy at the time I wanted to and lost profits.
I wonder if IB could consider an approach that enabled these automatically, not 2 days after they become widely used. Otherwise this is a disadvantage of using IB. (Granted there are lots of advantages).
"BUY 5 CL NOV08 81.0 CALL Fut. Option (LOX8 C8100) 2.90"
COULD NOT VALUE THIS CONTRACT AT THIS TIME
"BUY 1 ES OCT08 870.0 CALL Fut. Option (ESV8 C0870) 60.00"
COULD NOT VALUE THIS CONTRACT AT THIS TIME
This prevented me from entering spreads. I spent hours trying to explain this to them Thurs night and Friday.
Now, on Sunday night, some of these are fixed. But I have missed the opportunity to buy at the time I wanted to and lost profits.
I wonder if IB could consider an approach that enabled these automatically, not 2 days after they become widely used. Otherwise this is a disadvantage of using IB. (Granted there are lots of advantages).
"BUY 5 CL NOV08 81.0 CALL Fut. Option (LOX8 C8100) 2.90"
COULD NOT VALUE THIS CONTRACT AT THIS TIME
"BUY 1 ES OCT08 870.0 CALL Fut. Option (ESV8 C0870) 60.00"
COULD NOT VALUE THIS CONTRACT AT THIS TIME