IB site down (not TWS)

Voodoo-king · Apr 18, 2007

Woohooo www.interactivebrokers.com works again

torel · Apr 18, 2007

I can't experience any improvement. :mad:

Trying the .co.uk site, I can trace the whole route back until www.interactivebrokers.co.uk .

giles117 · Apr 18, 2007

Quote from Voodoo-king:

Woohooo www.interactivebrokers.com works again

Good 2 hear....

libertine · Apr 18, 2007

Working for me now as well, thanks to all those who chipped in with assistance.

Torel, sorry to hear you're still having problems - if I could help I would. Good luck.

torel · Apr 19, 2007

here ok now as well.

thanks for all the king help!

p.s. www.interactivebrokers.com still not pingable

GTS · Apr 19, 2007

Quote from torel:

p.s. www.interactivebrokers.com still not pingable

It likely never was and will not be in the future. Many big site aren't pingable. Ignoring (dropping) ping packets is an easy way to deal with a whole category of ICMP denial of service attacks. Makes it harder to troubleshoot problems like this tho.

kiwi_trader · Apr 19, 2007

GTS is correct. My hosts are set up this way for the same reason - a simple security measure.

The test is to connect with your browser.

GTS · Apr 19, 2007

Quote from kiwi_trader:

The test is to connect with your browser.

Or if want to make sure it isnt some sort of browser/proxy setting causing the problem you can do what I always use when troubleshooting - telnet on port 80, takes the whole browser issue out of the equation.

"telnet interactivebrokers.com 80"

If it works it will connect and seem to hang. If it doesnt connect you will get an error msg back saying it didnt connect ("Could not open connection to the host")