ib server down as of 11:55 Aug 16

Today our primary ISP failed and we needed to fall back onto the backup. Last time it happened, I made a following post:


This weeks two mishaps (the misconfigured firewall and our ISP failure) have shown that our reconnect policy, while ok when a few hundreds or thousands TWSs need to reconnect, can be improved for cases when all our users need to reconnect en-mass. This MUST and DOES have the highest priority. The enhancements are already being tested as we speak, the rollout will however take a bit of time.

At the same time
- we are making an API upgrade that will make the connection status to the various services transparent
- the loss of settings, which coincided w/ this week connectivity loss is now understood and being rectified
More...

The back-end server improvements are already on-line.

The TWS improvements have been completed and will go into beta this week. (I wish they were fully rolled out before we needed them today).

As a result of today's outage some users may need to restart their TWS to recover all the services. Thank you for your understanding.
 
Quote from DTK:

I'm up too.
But in the process I lost all of my symbols.
Had to reenter the ones that I was tracking.
Not so bad since I only trade 1 and monitor some others.
If I had a page of 40 or several pages, I would be pretty upset.
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It's not supposed to happen.
Ib told us some days ago:

"- the loss of settings, which coincided w/ this week connectivity loss is now understood and being rectified"
Don't complain or they will pin their Ib "RUDE" label upon you.
:D
 
Quote from DTK:

I'm up too.
But in the process I lost all of my symbols.
Had to reenter the ones that I was tracking.
Not so bad since I only trade 1 and monitor some others.
If I had a page of 40 or several pages, I would be pretty upset.
More...

You have copies of them, in the other settings files.
 
Quote from liulala:

why ib is so unreliable? Can anyone recommend a dependable broker, i am really sick of ib.
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I am done with them today. I have had enough. One penny a share gets pretty expensive when you include missed trades.

Ok, I will say it. IB is dogshit. Good riddance.
 
Quote from jficquette:

I am done with them today. I have had enough. One penny a share gets pretty expensive when you include missed trades.

Ok, I will say it. IB is dogshit. Good riddance.
More...


IB is more concerned with sucking customers from CNBC advertising than reinforcing its current infrastructure imo....


Just seems funny how all of a sudden they spend $$$$ on advertising and their product suffers....


bye bye IB
 
on my puter, only a 5 min disconnection, but after that I could not get NinjaTrader connected. I am playing with it only, so no big deal, ZLT (my real life platform) worked just fine after the disconnect.

I can't believe that I am actually impressed with how fast they fixed this, but I understand that not everybody is that pleased.
 
Quote from electron:

I can't believe that I am actually impressed with how fast they fixed this, but I understand that not everybody is that pleased.
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I'm rather impressed too.

Quote from EqtTrdr:

IB is more concerned with sucking customers from CNBC advertising than reinforcing its current infrastructure imo....
More...

I didn't know IB had TV ads. What are they like? Do they involve the guy in the logo fllipping the bird?
 
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