IB sent me email asking for routine interview, what is it?

[RedDuke]

anyone has done this interview on the phone? IB says failure to do it may cause account suspension.

we had to do it once when account was opened with few partners. No biggie.

 

[trend2009]

They can see from which IP you log in. They probably have noted that the accounts under the other person's name log in from the same IP.

Are all the accounts individual accounts or do you also have a corporate/institutional account?

individual accounts under different names managed by me.

 

[HobbyTrading]

individual accounts under different names managed by me.

Have you meanwhile called IB to find out what their questions are?

 

[trend2009]

Have you meanwhile called IB to find out what their questions are?

not yet. all my accounts+managed accounts under other's name got same email. will call them in a few days to see. i got the email possibly one or two months, just ignored them so far.

 

[aquarian1]

Interactive Brokers is conducting a routine review of your account UXXXXXX and we need to ask you a few brief questions.

This is not a marketing call or a solicitation.

Please contact us in the Compliance Department at +1 312-542-6935 between 9:00AM and 5:00PM Central Time. If this time is inconvenient for you, please contact your local IBKR customer service general number or send an email to documentsubmission@interactivebrokers.com with a phone number and a time when you can be reached.

Please reference ticket #XXXXXX

Failure to comply with this review may lead to the temporary suspension of your trading privileges.

Here are my thoughts on this:
Send a written communication (by email or by ticket) along the lines of:
"regarding your reference ticket #xxxxxx, please tell me what information you are requesting so that I can have it ready."

As it is from:
documentsubmission@interactivebrokers.com
then the hint is that they want documents.

(Probably you are not "allowed" to trade other peoples accounts - somewhere in the fine print without some documents showing your permission by them to do so and probably you can't technically do it even with such documents if they feel you are doing it as a business - without being licenced to do so. )

If the other accounts are all using your mailing address then the verification of address of each of the parties of the other accounts?

 

[rockn]

Here are my thoughts on this:
Send a written communication (by email or by ticket) along the lines of:
"regarding your reference ticket #xxxxxx, please tell me what information you are requesting so that I can have it ready."

As it is from:
documentsubmission@interactivebrokers.com
then the hint is that they want documents.

(Probably you are not "allowed" to trade other peoples accounts - somewhere in the fine print without some documents showing your permission by them to do so and probably you can't technically do it even with such documents if they feel you are doing it as a business - without being licenced to do so. )

If the other accounts are all using your mailing address then the verification of address of each of the parties of the other accounts?

It could be also inquiry for AML Anti money laundering to verify where the funds are from

 

[def]

These are usually routine reviews for AML/KYC. A quick reply is certainly appreciated.

 

[NewTraderAdventure]

How is IB going to catch crooks and comply with regs if they don't do this ?

Man up and call in .

 

[Mike Tr]

anyone has done this interview on the phone? IB says failure to do it may cause account suspension.

So what did they asked you? And what were your responses? I got the same problem as you. Please help!!!

 

[trend2009]

So what did they asked you? And what were your responses? I got the same problem as you. Please help!!!

i forgot what I did but believe they did not interview me