Quote from PHOENIX TRADING:
I get out my device and enter my pin as soon as I hit enter for logging in(the account password) because if I'm too slow on the challenge and reply, it appears to time out.
Anybody else notice this?
Quote from nonam:
Well I got locked out of my margin account for a day.I think I screwed up with the "secure device" three times.
Quote from DeeDeeTwo:
The platinum device give you 4 tries... then locks you out.
Since there are 200,000,000,000 possible combinations...
With the PIN increasing that even more...
Only an complete idiot or a sadistic corporate culture...
Would leave the Lockout Threshold at 4 all these years.
Quote from sprstpd:
Unless you have huge fingers, can't read, or have dyslexia, 4 tries is plenty.
Quote from DeeDeeTwo:
You completely missed the point of my post...
Which is a simple mathematical, security point...
Focusing instead on excreting a sociopathic "insult" worthy of 11 yo.
If you have 200,000,000,000 possible number/letter combinations...
What idiot at IB decided that the "security cutoff" was exactly 4...
At which point the Customer is locked out of his account multi-million $$$...
And IB has to spend $20 or $50 or whatever on Customer Service...
In order to issue and track a temporary password.