IB"security"...nearly cost me my job. awful

Quote from cstfx:

That being said, I have been using IB as my personal broker since '01, and have had very few problems in all these years. But I am also a professional trader as well, and I would never rely on this platform for the type of trading I do. The platform is great for the advisor and broker, as IB provides the back office for their clients, but, with all due respect to the old guy, a pro would not be using IB. Better executions, better rates, and better CS from numerous sources, including but not limited to Redi, Knight, Anvil/Laser/Lightspeed, Currenex, Bloomberg, Reuters 3000 xtra, etc. IB isn't even a certified application linking directly with the CME Globex platform.
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I guess your statement depends on how you define "professional trader". I don't know how you trade, or what you require for how you trade, so perhaps IB doesn't fit your particular needs for that methodology. However, I would be careful about generalizing your techniques/methology to all the other "pro traders", and then drawing a conclusion that IB is unsuitable for any "pro trader".

I think what you need to understand is that everyone has different needs, including professionals, and IB meets those for some, but not all. Evidently they don't meet your specific "professional" needs, whatever those may be.

OldTrader
 
Some of you guys are resorting to name calling. Look, we are just trying to point out the obvious problems with IB. That one main problem that has been talked about again and again is customer service.

When I have to use the batphone, which is seldom, then I want someone answering the phones who will take action. I want someone on the line promptly. If I am making the call, then there is a problem that I want taken care of *immediately*. Im not calling to say hi, but because there is a serious issue that I *need* to have resolved. Customer Service are the guys that are in the position to take care of these issues and there is no one else.

Im not complaining just to complain. Im complaining because someone at IB should do something about this poor service. I dont want to hear how cheap it is or about the other services they provide or the other myriad of excuses that I see here. All I want is when I make a phonecall that it be handled as quickly as possible and in a serious, professional manner. I would also like someone who seems knowledgable.

Is that so much to ask from a broker? That they answer my calls quickly, resolve the problem promptly and take me seriously???

I want a guy who gets it...
 
Quote from michaelscott:

Some of you guys are resorting to name calling. Look, we are just trying to point out the obvious problems with IB. That one main problem that has been talked about again and again is customer service.


I want a guy who gets it...
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I hate the phone, but once i called tradestation because i had a problem with one pending order.
It took me 40minutes to get someone on the phone.... amazing.
 
Quote from benitez17:



I am always amazed by the responses people receive on here if they discuss any issue they have with IB. I have used them along with other brokers, and don't feel like I have to jump to defend any of them if someone has a complaint. Maybe I'm crazy, but one of the hundreds of complaints I have read on here could be true and not just "whining" or a "piker who needs hand holding", or whatever insult you use to dismiss complaints. Other people might look at all the issues people raise on here with IB as a problem with IB. I know I left them a while ago and have never thought about going back.
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Benit,

The responses (fuckwit, wanker, tosser ... take your pick) are for a number of reasons:

1. Some of the complainers or those who jump on the bandwagon are serial complainers (like Scotty 1 and 2). Sometimes these people are bitter because they can't trade, sometimes they are shills, some are just stupid, some can't get over some problem from the past.

2. Some complaints malign IB well beyond what is reasonable. The special headings like the last one I jumped on are a case in point. The stupid "Ib does this and ain't it bad" another.

3. Some are just stupid ... nOOb a'holes who should do their research but don't. And then slander IB in their abject stupidity.


People who put up honest issues without arrogant stupidity receive a reasonable response. The OP in this thread is interesting --- I'd like to see him PM Sal or someone with his details and to know what's really going on. I think its too slow but don't know what went wrong (who's fault(s)).

Lets be honest here. Calling these guys wankers, fuckwits or twats is a pleasant outlet. Much healthier than telling ones teenage daughter, boss (take your pick) what you think of them. Having called a twat a twat, then its time for a beer and the normal joy of life, :)

ET is a an anonymous soap opera. Entertainment Today - its fantastic.

Don't join the twats!



------------------------
The things people believe in are usually just what they instinctively feel is right; the justifications and arguments are the least important part of the belief.
That's why you can win the argument, prove them wrong, and still they believe what they did in the first place. You've attacked the wrong thing.
So what do you do? Agree to disagree. Or fight. - C. Zakalwe.
 
Quote from OldTrader:



Bullshit. Bashing is exactly what you were doing when you posted "It took IB months to wire his money.", without any of the details. In fact, reading through your posts I would guess that 80%+ are negative IB posts. LOL. Do you work for one of IB's competitors?

As for whether I'm a "paid promoter", it takes an idiot like you to make a statement like that. But I would not expect any more from you after looking through some of your posts.

OldTrader
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Why in the hell do you care? If someone bashes IB, maybe IB DESERVES to be bashed. Leave it at that.. You and all the other IB ball lickers are usually the ones whining, and it gets tiring...

I've been w/ IB since '00... I've had my share of problems, so what--i'm still here... it is what it is.
 
Quote from bunkinc:

Why in the hell do you care? If someone bashes IB, maybe IB DESERVES to be bashed. Leave it at that.. You and all the other IB ball lickers are usually the ones whining, and it gets tiring...

I've been w/ IB since '00... I've had my share of problems, so what--i'm still here... it is what it is.
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Who gives a crap whether YOU think it gets tiring. I'll tell you what I think gets tiring: guys like you and some of your bretheren who, without any sense of fairness, make ill-founded accusations about IB, without any of the facts and/or details, most of which upon closer inspection have to do with YOU not knowing how the system works, having read the website, the User Manual, etc. So tell you what...when I see that I'm going to respond. You don't want me to respond? Come up with some facts, details, something that supports your goddamn accusations.

OldTrader
 
REMEMBER 911 !

In this age of terrorism everyone is presumed to be a terrorist.

Maybe dac8555 is a terrorist.

He has to prove to IB that he isn't.

IB does not want to release the rest of the $ so dac8555 and his bosses can funnel it back to the rest of their Taliban tribe in Pakistan.

FBI / IB = letters are very similar !
 
I nominate the original poster as the "Troll of the Year"


trollingjd3.jpg
 
Quote from TOM134:

REMEMBER 911 !

In this age of terrorism everyone is presumed to be a terrorist.

Maybe dac8555 is a terrorist.

He has to prove to IB that he isn't.

IB does not want to release the rest of the $ so dac8555 and his bosses can funnel it back to the rest of their Taliban tribe in Pakistan.

FBI / IB = letters are very similar !
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LMAO!!! dac8 did not get his money, IB has averted a national terror incident! LMAO :p
 
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