IB problems???

gober · May 25, 2011

Can't seem to load current data from IB with Ninja today. What's going on?

mindtrade · May 25, 2011

Data is filling very slowly for me on my IB charts today.

gober · May 25, 2011

Same here. Had to trade naked with IB chart. So, it seems like IB's problems then.

southbeach4me · May 25, 2011

You can thank IB for the data problems. They have a long history of data outages. If you trade major money you have no excuse for not having a backup data provider. ........ REDUNDANCY

FGBL07 · May 26, 2011

What version of TWS are you using?

I upgraded to 917.8 and seem to have problems now with IDEALPRO data.

KS96 · May 26, 2011

Same problem here... no charts at all, and I am trying for an hour.
Anyone contacted the helpdesk?

FGBL07 · May 26, 2011

Quote from KS96:

Same problem here... no charts at all, and I am trying for an hour.
Anyone contacted the helpdesk?

Ok, I just called the Helpdesk in Switzerland. The problem is known to IB, they are working to solve it, but there is no estimate of time when it will be solved (my guess: after the US-Boys have started to work).

They recommend to restart and re-login to the TWS: then the data should download.

KS96 · May 26, 2011

Quote from FGBL07:

They recommend to restart and re-login to the TWS: then the data should download. [/B]

It doesn't. I even took the chance to upgrade to the latest TWS, but still nothing. I suppose we will have to wait.

FGBL07 · May 26, 2011

Quote from KS96:

It doesn't. I even took the chance to upgrade to the latest TWS, but still nothing. I suppose we will have to wait.

I did not even try that. I knew why....

Xspurt · May 26, 2011

Ensign on IB data is screwed too