IB Problem?

Quote from fbell50:

As I predicted, when I asked for an explanation as to why my quote vendor’s quotes continued to work while theirs did not IB responded “At that time, NASDQ announced that they were having data feed issues with certain vendors. IB was among them.”


I’ll start another thread on this.



About three months ago, as part of the switch to NASDAQ’s new OUCH 3.0 interface, IB enabled the pre-open re-route option for NASDAQ limit orders. Now a RTH + pre-open re-route will participate in the opening cross.

About 5 weeks ago I noticed that pre-open re-route NYSE limit orders did not always participate in the opening cross. SMART does route the order to the NYSE before the open, but then sometimes re-routes it away before the opening cross. IB says that this is operating as designed even though I had not had this problem previously. IB is in the process of changing SMART to not re-route the order until after the opening cross.

It seems to me that the explanation about the announcement from Nasdaq is a reasonable explanation which shifts the blame away from IB. I would verify with Nasdaq whether or not this information is accurate, and get a copy of the announcement. If this story checks out, then I think IB has established that it is blameless in this particular incident.

Congratulations and good job on those changes you were able to get made to SMART. I'll be looking forward to your new thread.
 
I believe IB. They haven't given me any reason to distrust them. I'd get worried if they continued to experience data outages and my quote vendor did not.
 
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