I have been using IB paper trading for years with multiple machines.
I have seens quite occasional issues, but usually worked fine.
On March 1 Nymex Tickdata stopped coming in.
Contacted IB and a very smart Guy named "Frank" quickly answered he had already identified the problem and was working on it.
He pointed out the problem could appear if real trading an paper trading were used simultaneously.
After some hours it was solved.
Now it's happening again. It's about 8 hours No Nymex data arriving.
I have contacted again the support. After an answer i had to reject because was not answering anything ;-)) i got this one:
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Dear Trader,
The policy changed and you now have to open the paper trading account on the same computer to see all the market data of paper trading account. If you open the Paper trading account on a different computer then the real account, then this problem comes up.
If you have any further questions, please contact us again.
Best regards
Max
Interactive Brokers LLC
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Any light on this ? It would seem weird to me very (and also possibly dangerous) i am forced to open all trading software on same machine (?)
Tom
I have seens quite occasional issues, but usually worked fine.
On March 1 Nymex Tickdata stopped coming in.
Contacted IB and a very smart Guy named "Frank" quickly answered he had already identified the problem and was working on it.
He pointed out the problem could appear if real trading an paper trading were used simultaneously.
After some hours it was solved.
Now it's happening again. It's about 8 hours No Nymex data arriving.
I have contacted again the support. After an answer i had to reject because was not answering anything ;-)) i got this one:
-----------
Dear Trader,
The policy changed and you now have to open the paper trading account on the same computer to see all the market data of paper trading account. If you open the Paper trading account on a different computer then the real account, then this problem comes up.
If you have any further questions, please contact us again.
Best regards
Max
Interactive Brokers LLC
------------
Any light on this ? It would seem weird to me very (and also possibly dangerous) i am forced to open all trading software on same machine (?)
Tom